By Leslie | 9/6/2019
I love the service here.
By Shirley | 9/6/2019
I am an older female and appreciate NOT being treated like an idiot when purchasing services or products at Big O. Both of the young men and the young lady (Tami) are friendly, respectful and knowledgeable. They do NOT stand and visit with one customer while others stand in line waiting. They are friendly, but take care of business. The finest quality of this business is their staff. I hope you let them know they are very much appreciated and are the primary reason I take my business to Big O. I DO price service and products elsewhere, but almost always return to Big O for their price, service and staff..
By Mathew | 9/6/2019
Very nice staff and helpfull when I was in a bind
By John | 9/6/2019
Good place good folks
By Shelley | 9/6/2019
I was greeted promptly but it seemed disorganized/chaotic after that. I was never told my car was done and I saw it in the parking lot, so after 15 minutes waiting I went up to the desk and asked if my car was finished. I was there for more than an hour.
By Andre | 9/6/2019
Great service and great customer
By Danielle | 9/6/2019
People were great and so was the work done. But I did have a 1:00 appt for an oil change and an alignment. The oil change was fast but they had to park it after that and wait til almost 3 to get my car up on the alignment machine. Took 2 1/2 hrs to get out of there. I will be back though. I understand that unexpected things happen.
By anonymous | 9/6/2019
Every one was friendly. We hope to be back within the week..THANK YOU
By Laurie | 9/6/2019
Rose was a nice touch. Front brakes changed. No problem, other than wrong pads were initially delivered causing a delay.
By Jayme | 9/6/2019
Once again, Russell and Tammy provided excellent service at a reasonable price. I never take my car anywhere else. Thanks guys.
By Gene | 9/6/2019
I have 4 vehicles serviced at Big "O"� and have always been fully satisfied. Might suggest that employees wear name tags of some sort especially at the front desk. It nice to call people by their name and know who you are dealing with.
By Bennett McLeod | 9/6/2019
I have now purchased three complete sets of SUV tires in the last six years from Big O in Hollister, MO. The employees at this facility have always given me good service and good quality product, but this last time they went well above and beyond the call of duty. They have my business for life! My homebase is now just outside of Tulsa, OK, but I will always do my tire business with Big O in Hollister. Bravo!
By anonymous | 9/6/2019
I had my brakes redone on the front of my car and they were over 30% cheaper then at the dealership plus they still gave me the confidence that they stand behind there work and parts
By Mike | 9/6/2019
Staff and management were very helpful.
By Terry | 9/6/2019
I felt well taken care of. will recommend.
By anonymous | 9/6/2019
Fast and friendly service. They get you in and out as quick as they can while keeping their work standards up. Also they don't try to sell you every little thing- they tell you what needs to be fixed today, what can wait, and what things you should watch out for. That's a fact I truly appreciate.
By Mike Dolge | 9/6/2019
Long wait but otherwise good service. No advice on additional services.
By Curtis | 9/6/2019
Great service as always. Got truck in and out in no time at all.
By anonymous | 10/18/2017
good service. convenient and local
By anonymous | 9/6/2019
I am one of those people who is very picky about their vehicle. I am comfortable having my "baby" services by the staff at Big - O. I am a female and also appreciate the fact that they don't treat me like a "dummy."