By anonymous | 1/12/2021
It was great. The service techs did a great job and explained why I needed to replace all 4 tires, instead of just the one that was damaged. Thank you to the staff at Big-O-Tires on Kietzke Lane, Reno, Nevada.
By Anonymous | 5/13/2024
Rick Loveless is the BEST!!!!
By anonymous | 12/31/2020
Excellent customer care and car service. They are quick.
By Katbecker15 | 3/23/2024
I have been going to this location for almost 15 years. I am always treated with respect and honesty and Rick Loveless and the owner are amazing. This location is a lesson for all Big O Tires in how to treat customers.
By anonymous | 11/9/2020
These guys are the best. Because I bought my tires there, they extracted a screw from a tire that was causing a slow leak. No charge! Great service!
By Seth V. | 3/21/2024
Rick and West are the best! Great communication and service you can trust!
By anonymous | 8/31/2020
As always, they provided prompt courteous service!
By Todd S. | 2/23/2024
We have all of our company trucks serviced at this Big o and always have a great experience. Myself and my family bring our personal vehicles there. Rick is great service manager and a great guy!!
By anonymous | 7/16/2020
Always top notch. They treat everyone like family
By EmirL | 2/10/2024
Because I have than I need to my car and my security
By anonymous | 5/10/2020
Excellent Customer service and I am always pleased with the type of mechanical work thats done
By Janina j | 1/4/2024
Rick is awesome.he makes u feel like your family. He give a discount. Been going for over 10 years now
By anonymous | 4/23/2020
As always, the crew was polite and helpful.
By Northern Nevada Construction | 12/7/2023
Rick is very knowledgeable, friendly, efficient, helpful, and great to work with!
By Robin | 4/6/2020
Wes and Ric are the bomb! They always treat me like a member of their family....check my oil and make sure my vehicle is safe. Please help support this business in these taxing times with our virus pandemic....we need safe vehicles for the little bit that we can go out. Stay safe
By Anonymous | 11/17/2023
Rick Loveless did a superb job of calmly explaining the situation to me, and the different options. He repaired my tire quickly and affordably. Great work, Rick.
By anonymous | 3/6/2020
Excellent service as always
By Eric S | 11/11/2023
I had to get my tires balanced and I had scheduled an appointment at another dealer. I waited for an hour at the other service center after which I was told they could not service me and wanted to reschedule. I told them no and immediately called Big O. They got me in and out in under an hour. The work performed was great. I have used Big O previously but the other Reno location would not answer their phone so I opted for another company. The other company had problems when I showed up for the scheduled appointment as you read earlier, so I tried this location and was very satisfied.
By Richard | 2/27/2020
Dropped in for a service information call. Impressed with representatives providing the information I was requesting.
By Steve B | 10/28/2023
Very friendly and fast with the service