By anonymous | 1/28/2020
Excellent with full detailed explanation of work to be performed and accurate estimate of cost. Wait time was minimal and waiting room clean.
By Rich B | 10/5/2023
Rick was very professional and sociable both on the phone and at the shop.
By anonymous | 12/23/2019
Mechanics you can trust! They've never recommended service that wasn't necessary!
By TF | 9/30/2023
Always the best service.
By Fix Auto Reno | 12/16/2019
We use Big O tires on Kietzke for our shop. They are always friendly, we get good work and they stand by their work if something is wrong.
By Warren H | 9/20/2023
I’ve been going to this big O tire store for years and Rick is great to deal with I have my vehicle serviced there and all my tire needs.
By anonymous | 12/8/2019
Always the best. They take great care of me
By Mac | 8/17/2023
The guys were professional & happy. They answered my questions clearly
By anonymous | 10/14/2019
Four new tires from Big O.
By SAMB | 8/14/2023
RICK LOVELESS WAS FANTASTIC, FRIENDLY, PROFESSIONAL, EFFICIENT, INFORMATIVE AND KNOWLEDGEABLE. I ALWAYS GO TO THIS BIG O LOCATION OVER ALL OTHERS IN RENO, NEVADA.
By anonymous | 10/4/2019
4 Wheel Alignment and 4 new tires guaranteed 60,000 miles
By Budman | 8/9/2023
Rick Loveless, the mngr, was very customer friendly, explained everything & very Professional
By anonymous | 9/6/2019
Rick is the man! He squeezed me in for a last minute snow tire swap before a big winter storm. He gave me great pointers on better all-season tires without any hint of upselling me, and was graciously handling a busy waiting area, checking in with all customers as appropriate. I won't hesitate to go back and recommend their services to anyone.
By Eriny | 7/26/2023
I've been coming to this Big O location for years and would not go anywhere else. Friendly, fast and efficient service always!
By Wayne | 9/6/2019
Hey Wes! I am extremely happy with the BFGoodrich all-terrain tires you put on my truck.
By MD | 7/5/2023
Rick and the crew are very knowledgeable, and extremely helpful.
By anonymous | 9/6/2019
I only had my snow tires changed over but they got me in and out, very courteous and professional and reasonably priced. I would use them again
By Andrew P. | 6/30/2023
Rick takes pride in his work and in his store. He was the mopping the floor when things were quiet, and the restrooms were very clean. Everything was explained clearly.
By anonymous | 9/6/2019
I went in to get new tires. Ralph says do you want to do a front end alignment? I said is it needed? He says it has been awhile since it has been done. They do it and sure enough it was out of spec. Nice catch. I am happy to pay them for what needs to be done, they have never steered me wrong...
By Renogramps | 5/17/2023
Just generally pleased with the whole experience.