Big O Tires

Recently, I had a wheel alignment done here on my 1964 Chev. El Camino. I was very pleased with the work that was done, however, I felt the cost of the alignment was excessive. After returning to the store and posting an unfavorable review here, Sue of this store reached out to me with a very acceptable resolution. This is how customer service used to be. Now, I will take future work to this store and recommend it to my friends Thank You Sue, and staff.

I have been taking my (same) vehicle to Big O for over 20 years because the service is excellent, the employees are both well experienced and informed about services and products for my car, and the prices for products are reasonable and competitive. Always have a good experience with the employees and look forward to the to knowing that my vehicle will be well serviced. Thank you!

It was wonderful to find this shop! They are definitely my go to guys for tires. I'll be coming back for oil changes and tire rotations during the year. Super service and friendly knowledgeable staff that takes care of their customers. It's just refreshing to have that old school service experience where you know they care more about the customer instead of making a quick buck. Kudos to the staff in this great shop! Thanks guys!

I always get great service here. Being going there for years.

I came in for a tire rotation and it was done in twenty minutes. Very friendly service and a great staff.

Friendly, professional service writers. Rick called to tell us what needed within 30 minutes after dropping off car. Price was exactly as stated when we picked up b”vehicle. Rick is highly knowledgeable

Came in with a tire that was loosing air. Tires all checked, low one removed and found a nail in the sidewall. A replacement tire ordered immediately and replaced two hours later.

Been coming to this location since I got to reno. Rick loveless is the reason I keep coming back!

I've been coming to Big O for the past two for everything from tires, oil changes, brakes and more and have consistently received exceptional service and more than fair and competitive prices. The team here are friendly, professional and reliable. Can't say enough good things about this company, its service and products.

Rick is great. Always friendly and informative. The work on the vehicle is always what I need.

Ice used Big O for almost 20 years- 5 in L. A., 15 here in Reno. This visit was to replace a small trailer tire. Done quick and easy. Ralph was very quick and helpful. Great group of employees.

I was driving around town when I realized that a screw had punctured my tire and this Big O location was very close. It was unexpected but the customer service I received was top notch. All employees I interacted with were more than helpful. It was a very pleasant experience.

I always go to Big O Tires for all my tire service.

Easy drop off and great communication when the vehicle was ready to pickup. Always friendly service, Rick is the man!

The guys here are great. Fast, friendly, and effeciant. Best experience from a shop.

They are friendly, efficient and professional.

Always friendly :) They give you a good price with great service. Chose to spend a bit more on tires because this is my favorite place to get service done. We'll worth it.

Rick is always willing and helpful when it comes to servicing my car. I made an appt. for the next day. It was done in about an hour. Take my car there when I need anything and always buy my tires there when I need them.

I was told by the Dealer that I needed rear Breaks.I have 21,000 on my car.I called Rick at Big O and he said to bring the car in and he would check them for me.I do not need Brakes, but will need tires,mostly because the dealer did not rotate the tires. I will get my tires next month from Rick.I used to take my old car there, and they were always honest and good to work with.

They are always willing to help with anything I need.