By Tom | 9/6/2019
I had a blowout on a run flat tire. Wes, ordered a rush on the replacements, got me in on the same day and back on the road. Great employees and great service keeps me a loyal, repeat customer!
By Mary Alice | 1/26/2021
This is my second purchase from this big o dealer. Rick loveless is kind efficient and is personality makes your visit wonderful. His staff is quick efficient and polite. Will continue to refer others to the store and I will continue to bring my cars to them.
By anonymous | 9/6/2019
I had my oil changed and tires rotated and my vehicle was checked thoroughly.
By anonymous | 1/12/2021
It was great. The service techs did a great job and explained why I needed to replace all 4 tires, instead of just the one that was damaged. Thank you to the staff at Big-O-Tires on Kietzke Lane, Reno, Nevada.
By Laura O. | 9/6/2019
This morning, 7/26, while on my way to work, I was pulled over by the Nevada Highway Patrol. The officer informed me that the reason for the stop was that my right rear tire was low and he was afraid that it would cause a blow out or damage my vehicle. I thanked him for the information (who does that these days?!) and drive straight to the Big O tire store on Kietzke Lane in Reno, NV. There, I met Rick, who was quick with a smile and an understanding nod, and after just a quick minute getting me into the system, they pulled in my car for an inspection of the damaged tire. About 15 minutes later, Rick informed me that they were able to take out a metal shard from the offending tire, patch the hole, and re-inflate it, and they did it all FREE OF CHARGE! This morning could have been a terrible one, between getting pulled over and having to deal with a vehicle repair situation, but I left the tire shop with a smile on my face and a chance to tell others what fantastic service the Big O store gave me. Thank you VERY MUCH for taking a bad situation and making virtually hassle free! You guys are the BEST!
By Mm | 12/31/2020
Employees are really friendly. Store is clean. I didnt wait long time that they finish with my car. Also prices are really good. I will be coming back
By anonymous | 9/6/2019
Quick service knowledgeable staff. I am very happy with my Big O experiance
By anonymous | 12/31/2020
Excellent customer care and car service. They are quick.
By Darrell | 9/6/2019
Very pleased with the service
By Carlos | 12/3/2020
I really like going to this location for most of my vehicles needs. The staff has been very informative and helpful every time.
By anonymous | 9/6/2019
The team at Big O went beyond service and let me know future needs.
By Bob C | 11/23/2020
No surprises; good work.
By anonymous | 9/6/2019
I have been a customer of this store for many years. Professionalism and outstanding service are the norm.
By anonymous | 11/9/2020
These guys are the best. Because I bought my tires there, they extracted a screw from a tire that was causing a slow leak. No charge! Great service!
By anonymous | 9/6/2019
I was very happy with their customer service and prices.
By Nancy S | 10/27/2020
The staff at this bingo is always professional friendly and helpful!
By anonymous | 9/6/2019
We have been going here for over 10 years and always get excellent service and everyone is very friendly!!
By Doug H. | 10/23/2020
Did not have an appt. Had a slow leak in rear tire. Quick check in and short wait. The technician found a screw and repaired the tire. I was very impressed with the service and response to my problem. Only cost $20. Worth it!
By Chris | 9/6/2019
I've been coming to this Big 0 tire with all my vehicles for the last 10 years. Friendly honest professional mechanics.
By Tracey S | 10/12/2020
I've been a customer for many years, now my son is a customer as well. I trust & appreciate all they have done!