Big O Tires

176 ratings
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Location

3090 Kietzke Ln,
Reno, NV 86502

Velda McCauley

By Velda McCauley | 9/6/2019

Rick takes great care of my truck and I really appreciate his customer service!

Anonymous

By Anonymous | 10/12/2020

Rick was very helpful

Steven Oriol

By Steven Oriol | 9/6/2019

I have been coming here for years, and there is very little that this "tire store" can't handle (including major services like timing belts). These guys are honest and fair, will not talk above your head and will take the time to explain anything you don't understand. Rick (store manager) and Wes (store owner) are wonderful, and they make sure the auto techs they oversee do the job right. Pricing is always competitive and WAY better than anything a dealership will quote you at. Some more advanced services require an appointment (alignments, brakes and suspension, etc.), but most simple things (oil changes, mounting and balancing, flat repairs) can be done on a walk-in basis. My wife and do a LOT of driving, and it seems like I'm in there every 6 weeks or so for one thing or another. Unless there is a MAJOR service that this shop can't do themselves, I won't take my car anywhere else.

ultrawayne

By ultrawayne | 9/19/2020

Rick has always treated me with respect and taken care of my problems.

anonymous

By anonymous | 9/6/2019

We have been using the Kietzke location for several years. Despite the change in ownership, the service has not waned. They continue to deliver excellent results and always have the best interest of the customer in mind. I never feel like they are just trying to get me to buy something. They only make suggestions when necessary not just to get a sale. I will never go anywhere else.

anonymous

By anonymous | 8/31/2020

As always, they provided prompt courteous service!

Bob

By Bob | 9/6/2019

These guys are good, knowledgeable, fair and honest. I have been going (pretty much exclusively) to this Big O for years. They work hard to create a collection of happy customers.... like my wife and I.

Vanessa F.

By Vanessa F. | 8/1/2020

Always a pleasure doing business with these guys. I use these guys with my business and my personal cars.

anonymous

By anonymous | 9/6/2019

The team was not only great on the work I needed, they alerted me on work I will need to schedule in the next few months. Great team at Big O on Kietzke!

anonymous

By anonymous | 7/16/2020

Always top notch. They treat everyone like family

anonymous

By anonymous | 9/6/2019

I was heading out on a road trip and the guys at Big O made sure I was road ready. Great folks there.

anonymous

By anonymous | 5/10/2020

Excellent Customer service and I am always pleased with the type of mechanical work thats done

anonymous

By anonymous | 9/6/2019

These guys here are great. Super nice, super efficient. Real honest.Wish I had found them years ago.

anonymous

By anonymous | 4/23/2020

As always, the crew was polite and helpful.

Darrell

By Darrell | 9/6/2019

Rick is great, very knowledgeable and savvy, recommended my son to the store and he was very happy

Robin

By Robin | 4/6/2020

Wes and Ric are the bomb! They always treat me like a member of their family....check my oil and make sure my vehicle is safe. Please help support this business in these taxing times with our virus pandemic....we need safe vehicles for the little bit that we can go out. Stay safe

anonymous

By anonymous | 9/6/2019

My boyfriend and I purchased tires from your store two years ago, and every time we come in for rotations or whatever, Rick remembers us and treats us like family--the kind of family you like, that is. Clean restrooms, attention to detail, prompt, courteous service, etc., etc. Thanks for such a great team!

anonymous

By anonymous | 3/6/2020

Excellent service as always

Wayne Allred

By Wayne Allred | 9/6/2019

Wes and Rick as usual are always friendly and helpful.

Richard

By Richard | 2/27/2020

Dropped in for a service information call. Impressed with representatives providing the information I was requesting.