By Robert | 9/6/2019
Excellent Service saved alot of $$$$
By Jim F | 4/19/2023
Convenient location, repeat customer..always ok
By Samuel | 9/6/2019
Took my truck in because it was riding rough, Rich looked at it and noticed the tire was shredding. He was very professional and personable, kept me up to date on progress and worked around my schedule.
By Minz | 3/27/2023
schedule appointment for next day early morning, dropped vehicle off with fast easy service, even prepaid for the tire rotation. Nick said it would take about 15 mins, returned 30 mins later and just got keys back and done.
By Hansi | 9/6/2019
The wrong tires were ordered and installed. So they were replaced with the correct size
By Anonymous | 3/22/2023
good service for customers. explained everything that what they are doing. love this place. thank you
By Morgan | 9/6/2019
David is literally amazing!! He helped me with everything I needed. I sent my mom to get me an oil change & he was honest and recommended that I get the fuel injectors cleaned. I'm thankful to have spoken with David over the phone I sent my mom in I have been moving recently and have no time. I get an oil change every month and recently had a horrible experience at Centennial Kia. I will never go there again! I will always come to BIG O thanks to david!!
By Anonymous | 3/21/2023
My salesman explained everything in detail!!I bought 3 tires and got one free. Ya a dab a Do Iam happy too. 😎
By Lhuzcel | 9/6/2019
Very fast and friendly service
By Leb | 3/11/2023
Keep up the good work Big O Tires.
By anonymous | 9/6/2019
I had purchased a full set of Big O tires few years ago, one of them had suffered road hazzard, and after inspecting was cracking a small bit. Even tho the 3 year warranty had expired, Big O still has a partial warranty in place that covers the customer if tire exhibits any kind of material defect. That was the case here, so I received a brand new tire at a fair pro-rated cost. The work was done right away and within an hour. I thought it was a fair exchange- very good customer service.
By Maye S | 3/2/2023
I was there about 15 minutes before my appointment. My truck was taken back on time and was done within 30 minutes. Everyone was nice and helpful.
By Chris | 9/6/2019
Fast and friendly
By RENEE H | 2/28/2023
JOSE IS THE ONLY REASON I AM HIGHLY SATISFIED WITH MY EXPERIENCE AND THE ONLY REASON I WOULD RETURN. HE IS A BORN LEADER AND UNDERSTANDS THE TRUE MEANING OF CUSTOMER SERVICE. JOSE IS A VALUABLE ASSET TO BIG O AND NEEDS TO BE THE MANAGER OF THIS LOCATION. I HAVE SEEN COUNTLESS MANAGERS OVER THE YEARS COME AND GO AS WELL AS MECHANICS. JOSE IS KIND, SWEET, COURTEOUS AND VERY SENSITIVE TO THE CUSTOMERS NEEDS. HE IS TRULY A MODEL EMPLOYEE AND EXEMPLIFIES THE STANDARD OF SERVICE THAT BIG O STRIVES TO ACHIEVE. PEOPLE HAVE MANY CHOICES AND OPTIONS TO CHOOSE FROM AND WHEN YOU HAVE EMPLOYEES WHO LITERALLY HATE THEIR JOB AND ARE ONLY THERE FOR A PAYCHECK IT SHOWS. BUT NOT JOSE!!!! YOU CAN TELL HE LOVES GOD AND PEOPLE. JOSE IS A PROBLEM SOLVER AND KNOWS WHAT IS BEST WITHOUT TRYING TO UPSELL YOU ON SOMETHING WHEN THERE IS NO IMMEDIATE NEED. I TRUST THAT YOU WILL RECOGNIZE JOSE FOR A JOB WELL DONE WITH PROMOTION AND PAY. IT IS ONLY BECAUSE OF HIM THAT I WOULD RECOMMEND FRIENDS, FAMILY AND CO-WORKERS. THANK YOU FOR THE OPPORTUNITY TO SHARE MY EXPERIENCE.
By Kyle | 9/6/2019
The Team at this Big O tires is fantastic to work with. Courteous and professional. Originally thought Big O did just tires. Came in for tires and was able to get an oil change and fluid flush and rear shocks all at the same time, in about the same amount of time it took for new tires. Appreciated being able to get it all done at one place and at a reasonable price. Saved me several days and hours for the other appointments. Rich and Dave are the best!
By Anonymous | 2/24/2023
staff was great,
By anonymous | 9/6/2019
They were able to accommodate me on Sunday afternoon and they did a great job
By RShupe | 2/20/2023
I have been bringing my cars here for years, I have never felt like they were making up problems, my car is always clean, and they are so thorough and fast!
By Tuesday | 9/6/2019
I can't remember the store manager that was working that day, but schedule off. Came in for a tune up & couldn't be more happy with the service provided. The manager was very friendly & put my mind at ease that I was in good hands. Sometimes as a woman going to get your car serviced can be scary for me. My father died last year and did all my maintenance, so I appreciate the warm welcome and I will be back for "any"� service my car may need.
By DM | 2/20/2023
The service manager got me in asap abd the tire problem was resolved quickly-he was very good