By Barry | 9/6/2019
David is always there to give the best Customer Service
By PaulaH | 9/3/2022
The manager and employees are wonderful! They really make you feel like a person and not just a dollar sign.
By Jenny | 9/6/2019
Everyone was so helpful and understanding. Quincy was a rockstar and very understanding about my budget. Everyone is always so nice when I go there.
By Leo H. | 8/24/2022
Associate had a good understanding of the problem
By Megan | 9/6/2019
Thanks again for taking such great care of me and my car, that is one less thing I have to worry about with this move to Washington state. Kristen and Rich were awesome. Thanks again!
By Dandy n | 8/18/2022
Great service and communication. Kept me updated and complete inspection to my vehicle
By anonymous | 9/6/2019
My brakes were done wrong by a new guy that doesn't work there any more. The problem was fixed . Thank you Big O for fixing my brakes and being so courteous and respectful
By Savannah k | 8/17/2022
I only go to big o tires. They’re reliable, friendly and communicate well. Super fast and easy!
By anonymous | 9/6/2019
brought my wife's car in for one service and they found a bigger problem waiting to happen.The manager took the time to explain in layman terms the issue at hand.
By Jay J | 7/26/2022
Though the tire installation/repair took longer than they thought, it was VERY understandable. They were very short staffed and were obviously working very hard to both help all customers, and to get more staff. I saw two new hires begin training while I was waiting. This branch will be even better with enough staff.
By anonymous | 9/6/2019
Had problem with car shaking at high speeds. Spoke with Store Manager, Tom, who immediately informed me that the most likely problem would be in the Balancing of the Tires. Set up an appointment with him. He resolved the problem, got me in when I was scheduled, and got me right out. This is the guy to speak to!!!
By Mel | 7/16/2022
Like the services, staff and friendliness to get what I need for my vehicle. Also always welcoming to other services.
By Delaney | 9/6/2019
I only came in for an oil change but Rich was very kind. I don't know a lot about cars and hadn't had my oil changed in a LONG time. It was definitely long overdue but he took care of it quickly.
By Lisa R | 6/10/2022
Big O was recommended to me by a friend who likes the services there. I was an operations manager for CarMax for years, and I know my way around a vehicle. As a woman, I often have automotive service providers try to sell me unnecessary products and services. I appreciate a place where I am not treated like I’m stupid. I got exactly what I asked for, with no attempt to sell me something I didn’t need.
By Tom | 9/6/2019
Was met by Brandon was very polite and helpful. Very pleased with service will tell my family and friends to visit for service or other auto needs. Thank you Tom
By Sinodahome@yahoo.com | 6/8/2022
Fast, and you had the product, and no problems..
By Bertha | 9/6/2019
Thank you for the good service
By Travis D | 6/6/2022
Your team did a great job! I will definitely be taking my vehicle back to Big O!
By anonymous | 9/6/2019
not the first time at the O and will not be the last.
By Dandy n | 5/29/2022
Bryce is an excellent employee who took care of my service needs.