By anonymous | 9/6/2019
I'm a customer over 20 years and still trust taking my vehicles to Big O Tires. I've had breaks, New tires, oil changes and many other things done . Good work and friendly staff. Will and Johnny are the Best!
By Vikki P | 5/24/2022
As per usual all of the employees were friendly. knowledgeable and effecient
By Jerry | 9/6/2019
To be truthful, I was hesitant to bring my car into Big-O but not because they haven't done good work in the past. In previous visits, I've had to deal with people trying to upsell me services. But I was pleasantly surprised, when I finally decided to visit Big-O and told the person at the front desk exactly what I wanted done (oil /filter change w/no rotation of tires), that the services I'd requested were, at my request, limited to the oil.filter change. If/When I do need more work done, I'll be sure to give Big-0 a shot at my business just because I appreciate not being offered services other than that for which I was there in the first place.
By Anonymous | 5/13/2022
Friendly,clear and quick.
By Nance Limbacher | 9/6/2019
Every thing with my visit was very nice everyone was very polite. Now that I see that question #3, why when I spent $993. including an alignment as I was not offered a free alignment you might think because they on the front wheels of my car and knew I would need an alignment a free one would have been nice. I paid my bill but then again I an a senior citizen. Thank You Nancy Limbacher
By Redlady | 5/6/2022
Not far from home, able to make a appointment, staff friendly
By anonymous | 9/6/2019
I was very pleased with the service I received. They got me right in at the scheduled appointment time, determined the issue quickly, and did the necessary repairs in a very timely manner. Tom and Alek explained what they were doing without being condescending, and the price was very reasonable. I will definitely go back for any future automotive needs.
By Tylox | 5/5/2022
Friendly service that kept me updated on the status and pricing.
By Dustin | 9/6/2019
I came into the shop with tire anf shock problems with my truck. The staff was extremely helpful to get me what I needed.
By Sheila W | 4/26/2022
I have been coming to Big O for about 30 years. I like the tires and service.
By anonymous | 9/6/2019
David and Coty are the best at Rock Springs & Lake Mead in Las Vegas, Nevada, they were very professional and helpful. I'm glad I was able to have my car serviced when these two gentlemen were there.
By Eduardo | 4/7/2022
Great service from Bryce “ The alignment King“
By Denise | 9/6/2019
Office staff was amazing and really get you to understand what's best for your car!!
By Hayden guy | 4/2/2022
Bryce greeted me when I arrived. Talked about the services I wanted and they were completed on time and very happy with the results.
By anonymous | 9/6/2019
I purchased my tires in New York State with a warranty. One year later I got a flat tire on I-15 just off the Vegas Strip and brought my truck into Big-O-Tires after putting on my spare. My warranty company told me I had to go there because they belonged to the warranty company's national directory. They were unable to repair my tire due to the fact that there was run-flat powder from the sidewalls. So, after working with the warranty company they were able to get a brand new tire at a nominal pro-rated cost, mount it, balance it, and install it. They even re-attached my spare back under my truck. They were very professional throughout the entire process with excellent communication.
By Kimberly | 3/25/2022
Professional services. Decent prices. High quality.
By Kyle | 9/6/2019
I have had great experience with a coupe of Big O Tire stores in the last few months. A tire blew on the freeway and was able to get towed to a Big O in Henderson. They were very nice and offered to put on my spare in order to make it to Rich's store. His store had previously serviced another vehicle, so wanted to return there as the first experience was exceptional. Helped me with new tires and alignment. This last visit, called Rich to make an appointment as I purchased a used vehicle and wanted the fluids changed and new brakes, plus take a look at things and make sure all was good. He and his team are always welcoming, listen well, and have always provided an itemized, detailed report of the work recommended. Appreciate that there has not been any surprises. Recommend Rich and his team every time.
By Scook | 3/22/2022
After visiting the West Charleston location in Las Vegas that didn’t have parking or interest in providing service, I went to this location, was assisted by friendly, willing, and helpful staff. They went the extra mile to get the tires I needed, kept me informed, and provided the car much earlier than I expected
By Corianton | 9/6/2019
I was treated professionally and kindly. The work was done quickly as well. They even gave me a ride home and back! Top notch quality! My only complaint would be that sometimes they forget to call when the car is done, which can end up with me waiting for a lot longer than necessary
By Anonymous | 3/22/2022
Andy was very friendly and professional