By Yeoman | 9/6/2019
Hi...I was impressed with the great service and the immediate attention given by Marlo and techs....helping me choose the right tires for my Kia Optima and the package deal with the alignment included. My car is running real smoothly on the freeway with my new tires. I was also impressed with the Tech checking my battery and the AC filter inside the car (did not know there was one inside for my breathing). Thanks for the great service!
By Travis | 12/18/2021
We have used them before and have had good service in the past. We went to Walmart and they said 2-4 hr wait. We didn’t want to wait so we drove the big o tires and got right in.
By Te | 9/6/2019
The staff was friendly and knowledgeable. The service was relatively quick and priced very reasonably. As a first time customer, I will definitely be repeating services at this location
By Kailie k | 12/8/2021
Everyone was just so nice and the price was amazing. I compared it to other places and this was by far the cheapest. Even though the price increased because of the type of oil I needed it was still cheaper than everyone else
By Maria | 9/6/2019
They are Honest.
By Savannah | 12/8/2021
Darren was so helpful! They noticed a prior issue with my rear shocks and were willing to help fix the problem. I appreciate their honestly, eagerness and friendliness. I’ve been coming to this location for years & won’t go anywhere else. Thank y’all!!
By Misael | 9/6/2019
Everything it's been good except for the one day experience one off the employee told me that they didn't have regular oil only sintetic wen I didn't need that caind,i went some were else instead,he told me we ran out off that regular oil,like realy,but other than that it's OK thank u for your service.the more deals I get the better..
By GaryB | 12/7/2021
Initial estimate for for a two hour wait to complete the service. Called me up to the counter in about an hour.
By anonymous | 9/6/2019
I was totally pleased with the service I received.Carlos is a fast and good mechanic he made sure I understood everything which needed to be done and why it needed to be done.
By Steven P | 12/1/2021
Comfortable for
By anonymous | 9/6/2019
We first went to Big-O-Tires for a free rubber patching (had a nail in my front drivers side tire). Later we needed new back breaks on our '02 Honda Accord. Now we checked out the dealership (same place we purchased the car). They quoted us a price of almost $600.00. I about slapped the little guy behind the counter. So after price checking a few other places. We received quotes between $400-500.00. We decided to give Big-O-Tires a call. When they gave us a quote of just under $300.00 (including labor) I could not believe it. I thought I was hearing things. So we made an appointment and off we went. Sure enough the quote was the same price for a full set (the whole package) of back breaks and the girl friend and I were very happy. So happy we added three brand new tires on to the tab. Thank you to the friendly guys at Big-O-Tires. We appreciate a good HONEST place to repair our vehicles (unlike Honda dealership). The place was clean and customer service was top notch. I will be a returning customer from now on.
By Larry 6958 | 11/26/2021
I only had a problem when my car was complete and ready. It took 30 minutes waiting as the associate checked in others and not said anything until I complain and the customer let me go ahead. This is totally unacceptable to have my car ready for check out while others are checking in.
By Scott | 9/6/2019
I was greeted at the door and the gentleman assisting me was very helpful. I came back next day to pick up the 2 tires and they loaded in my truck and I was on my way. Service like this is hard to come by in Vegas!!
By Debi | 11/26/2021
I damaged a tire late Friday afternoon and Big O Tire was right across the street. Andy came out looked at the damage and wrote up an estimate immediately. He could tell that I was distraught and was kind and expeditious with my vehicle. I was in and out in a short amount of time. I also watched Andy work with other customers and he was kind, respectful, and resourceful with each one of them. He made the process seem less painful.
By John | 9/6/2019
Kind and courteous customer service
By Nan | 11/18/2021
Very professional. Took care of my needs with great urgency.
By Diane | 9/6/2019
Today I had the most amazing experience. I was helped by a young man named Joseph. He was friendly, helpful, and very informative. This will be my tire store from now on. I highly recommend this store to all my family and friends!!
By KimS | 11/3/2021
Good communication and good service. Very freindly. Just a quick point...The only reason I would not be likely to go back to that location is that there is a closer one to my house. This one was convenient as it was on my way home after a blowout.
By anonymous | 9/6/2019
Went in for an oil change, they were very fast. my air filter was horrible, but instead of just telling me they showed me so it didn't seem tricky. I've been there before with a nail in my tire. they were so busy and i was in a hurry to an appointment. they got me in and out so fast i decided to go there from then on and i have.
By JB | 11/1/2021
Had the exact tire I wanted and got them installed within an hour or so