By Pier | 9/6/2019
I am very satisfied with this store and its service.
By JNF | 2/26/2021
Felt very comfortable with the staff knowledge!
By anonymous | 9/6/2019
So I wrote a review earlier about the service and I want to apologize about how I worded it. Even though They had chaos about the tires in stock and I had to go back for the alignment the next day they still gave my van great service and Tom who is the manager took time to open my hood which was stuck at no extra cost Thank you Tom for your courtesy.
By RALTOMONDO | 2/23/2021
I GOT WHAT I WANTED AND TO INCLUDE ALL AUTO SERVICES IN ONE PLACE IS A PLUS IN MY BOOK.
By Kacee | 9/6/2019
Mark and the manager were both very attentive and helpful. I will definitely be back.
By Ray G. | 2/14/2021
The staff was both friendly and professional. Couldn't have asked for any better service.
By anonymous | 9/6/2019
Need the car safety checked and oil changed. They did a great check and worked with me to get the necessary safety items taken care of. Will return to get the remainder of the suggested service done.
By Vegas | 2/14/2021
Fast Friendly service
By Jerry | 9/6/2019
I had only an oil change performed, but I was very satisfied with the time it took to complete, the price of the service and the follow up. Let me explain: The way my car is designed, it is almost impossible to change the oil filter without oil dripping onto frame rails, below, and pooling out of sight of the technician doing the change. When that happens, the pooled oil drips from the frame onto the pavement following a change and makes it look as if there is "seepage" from somewhere. Aware of this, as soon as I noticed the oil spot on the driveway, I drove back to Big O and the cross member beneath the filter was wiped off (no charge..that you). Now all is great. I think that the Big O employees did a fine job and I will be a return customer.
By Michael T | 2/12/2021
I had recently replaced a tire that was damaged from hitting a pot hole. I needed to replace the other three tires do to wear and tear, so I stopped in one day at about 1:00 p.m. to get a quote. They had the tires in stock that I needed and quoted me a price I was happy with. It took about an hour and I drove off with new tires.
By Mary-Lou | 9/6/2019
The job was done quickly and professionally. The Big O on Rock Springs will be my new go to place for my car. The employees were courteous and professional.
By Vegas Teacher | 2/10/2021
Darrin was so friendly and very informative. He thoroughly explained the tire purchase and warranty. The price for the replacement tire was reasonable.
By Torosian | 9/6/2019
Great experience
By Darin | 1/26/2021
Easy check in and out. Made suggested car services but didn’t push the additional services.
By Ruth | 9/6/2019
Very efficient staff and my car was ready at time I requested to pick it up! Got new tires and oil change all at one time very convenient
By Scott Johnson | 1/24/2021
Great communication, explanation of the problem, as well as additional problems found.
By Alyson | 9/6/2019
The most wonderful, and helpful people around . Will never go anywhere else for tires . God bless these workers.
By Armyman | 12/16/2020
Big O allows you to bring in your own oil and filter Mechanics allow you to watch their work
By Shondell | 9/6/2019
A guy named David helped me out and he was great he got right to me I didn't have to wait and took care of everything. Made my experience awesome! If you're reading this Thanks David hope to see you help me in the future
By Julia1967 | 12/4/2020
everione was friendly they showed me how to check my oil you can tell they enjoy ther job