Big O Tires

I have no complaints about the service I received however I arrived at 10:30 am for an oil change and didn't get my car back until 1pm. As a result I missed an appointment for my son's class. They need more mechanic's on duty.

Good to Know you have HONEST Workers there. Rich is Great.

Rich was helpful and had knowledge of tires needed for my van. Service dept needs some help. Chrome rims where dirty when I got car back and had to clean them up. They lost my wheel lock key and could not fine it. Rich made it up to me by giving me a couple of oil changes no charge.

Very knowledgeable and the installation went quickly

We have brought both our cars into your store. We always feel that not all work that was promised is getting done. Fluids, topped off and tires being rotated as promised as part of the service. Our truck was completely out of washer fluid just after having it serviced buy your store. Your store is close to us and I hope this isn't happing because they guys all seem nice and we would like to feel we can trust them and Big O.

My most recent experience here was with a leaky radiator, the crew was friendly and professional as always. Tom and Dave communicated the issue to me, and once I approved the repair they resolved the problem in a timely manner. I am very pleased with the team there and will continue to go there for all my automotive needs.

nothing special.

Anthony and the crew exceeded my expectations at a stressful time of having a flat tire on a fairly new car and not having a great deal of funds to work with. Everything that Anthony quoted me over the phone was exactly what I received when I came in. The employees that I saw/interacted with all exhibited professionalism and mannerism. The fact that I received a military discount means the world and I will recommend anyone and everyone - most notably those with a military ID - to use Big O' Tire. Thank you, I truly appreciate it.

charged me more for an oil change and filter than I have ever been charged by this facility before. Can get the same or better service for less elsewhere. Will not be returning.

Shout out to Kristin Ryan and the other guy in the front fun friendly crew definitely recommend them to family and friends thanks for the great service

My only complaint was waiting 2 hours for oil change with appointment. Oil change should never take longer than 1 hour!

thank you

Got oil change, no sticker for next scheduled oil change. Have to return for sticker. Second time this has happened.

I have been coming to this store for eight years and I have always been taken care of in all my two cars. When I have a car problem, I always go to this store. When I lived on the east side of town, I went to the B O there. Anthony was very knowledgeable and was very considerate.

Said it would take a hour. And it took four hours. Tried saying I needed all kinds of work., Which I know what it does and don't need. And I didn't get any new lug nuts., Which I was told that I would get. ECT. ECT.

All of the guys at Big O Tires are fantastic! Great attitudes, knowledgeable of my vehicle!

The tech when inspecting the vehicle failed and when i drove away the vehicle was bot driving the same. I came back and he had to push back the boot and it was fine. Sharpen up and pay more attention to detail with integrity.

So nice and such a good deal!

I scheduled an appointment for a simple oil change at 10 am. I did not ask for anything else to be done, or inspected. After almost 2 hours, the person who did the oil change came out and advised me there was a problem with my battery (which is only 6 months old) and my brakes needed work (which may be true, but I did not ask for them to be inspected). My point being, I spent much more time waiting for my oil change than was necessary because the company requires employees to find issues to upsell customers.

I have been going to this location for all my repairs recently, and the service has always been excellent! Tom, the manager is very friendly and knowledgeable, and I am always treated with courtesy and respect.