By Jesus | 9/6/2019
I like the service and that the work I needed some on my truck was done on the time I was told it would be done
By julie r | 7/9/2021
girl at the front desk was very friendly and helpful, technicians were friendly, overall a good experience
By Ted | 9/6/2019
in question no. 3 none of those were offered to me, but in general everything is perfect with a friendly approach. in question no. 4 I don't know which one is the highest is it 1 or 5 . if one is the highest its one, if 5 is the highest then its 5.
By Melinna | 7/9/2021
My tire blew out in las vegas. I live in Idaho and I was on my way home. It was a very terrifying experience but they were able to help me at the perfect time and they were extremely patient with me during my panic attack. I will forever be thankful of them for helping me.
By Leham | 9/6/2019
I thank my brother the most for recommending me to this place. He works for the sister company in Tampa Florida and told me they are great people to work for and great place to get your services done. Jason was as perfect as they come in regards to explaining the problems I was having with my car, what to look for when it happens again, recommending the right services so I don't get ripped off, and just being able to trust him after just meeting him. I refuse to do business with pep boys anymore since all they care to do is get money instead of helping you learn how to take care of your car and becoming a loyal customer and always coming back when it's time for something to get serviced. Even though I only got an oil change I will be getting my rotors and brakes done this week. Again I thank Jason and his staff for the effort,time, patience, and commitment to making customers like us to want to keep doing business with Big O Tires.
By Emma Chan | 7/7/2021
FIRST TIME I CAME THIS LOCATION. GREAT STAFF AND FRIENDLY.
By anonymous | 9/6/2019
I was amazed with excellent customer service and quickness
By Norine C | 6/29/2021
There’s no waiting even if I was a walk in customer, excellent customer service by Richard, answers all my questions, he mentioned that waiting will be between 30- 45 minutes, it was worth of wait, excellent job by their auto mechanic assigned to my car, I will b coming back to get my tires done… thanks Big O’ Tires team!!!
By anonymous | 9/6/2019
I had taken my Toyota to the local dealership in Henderson due to a slow leak. Findlay Toyota couldn't find the leak so we took it to Big-O and they found the nail in the tire. Thanks to Danny Huff, Service Manager at this location
By Jessica F | 6/21/2021
Nick was fabulous. Very helpful and he displayed patience when I asked questions.
By James | 9/6/2019
Great customer service, very knowledgeable and made me very secure on everything they did to my car.. I would hit this place up next time I'm in the area and needed service for my vehicle..2 thumbs up for this place
By T.S. | 6/21/2021
I am a previous customer of the big O.that is why I came back to big O.the salesman that served me did an excellent job for me.
By anonymous | 9/6/2019
Very impressed with the customer service, attitude, and courtesy of everyone!!
By Kimmie B | 6/18/2021
Everything was done well.
By Heather | 9/6/2019
Everyone is very friendly and helpful. Went in for a oil change and was out in 45 minutes. Amazing service
By Cridetam@gmail.com | 6/9/2021
The serving girl helped me whenever I forgot my Groupon cupon. The service guy was very efficient and quick. Thank you For your service
By anonymous | 9/6/2019
I am working on the maintenance of my vehicle-- and with everything that I am having done --its all being done within the estimated time frame.
By Scootzmama | 5/7/2021
The service was awesome and the staff was on point. Went in for an oil change and found out my car was way overdue for other services. They took the time to show me the problems and explained the risks of not fixing them versus fixing them now. Only took a couple of hours and my baby was back on the road.
By McAllister | 9/6/2019
GREAT shop and great service. Every staff member really loves cars and takes loving care of them!
By Anonymous | 4/24/2021
Very fast service I was very happy