Big O Tires

I've gotten 4 tires on two vehicles the past two months. The guys are very helpful

I am a women and I always feel like sometime men get over on you when it comes to cars, but not here they were so friendly helpful , they made sure my wait was not long, I felt really comfortable and taking care of . I would recommend any one to this location my son even got to watch cartoon whirl waiting!!! Great service!!!!

Always very nice and pleasant Very efficient and timely

Hunter was helpful over the phone letting me know he'd work me in on my schedule and when I was in the store he had me in n out quick enough so that I could get back to work on time. He also suggested I get a new set of tires (I do need them for sure) n saved the price he quoted me in the system to use at a big o branch up by my house and also gave me the managers name to ask for if I was to use that branch.

Sean the manager was very friendly and helpful at the Maryland Pkwy store Las Vegas. I was there to get my vehicle diagnosed. Brandon was very informative but no exact cause was discovered to my problem.

WHEN I WALKED INTO THE STORE AND EXPLAINED WHAT THE CAR WAS DOING , RIGHT AWAY THE MECHANIC WHAT THE PROBLEM COULD BE, AFTER A QUICK INSPECTION HE WAS RIGHT ON, THE PROBLEM WAS FIXED AND MY VEHICLE IS RUNNING MUCH BETTER, I HAVE ALWAYS USED BIG-O, AND WILL CONTINUE TO IF ANY PROBLEMS WITH THE VEHICLE. ONCE AGAIN THANKS.

I used i used a week for my front end alinement and lam so glad i did,

Called before I went and he went over the tires wits me. Gave the best advice and the best deal.

I had to replace two tires after running over a piece of metal in a Vegas strip hotel parking garage late Saturday night. I was pleased to find that location was open on Sundays, and the staff at this Big O did their best in locating new tires across town so that we could return home. Well done!

After a life threatening blow out on the highway with my 3 children in the car to Las Vegas, paying $200 for a 7 mile tow and $180 tire in BAKER I was relieved to have Jayson the manager at your store to inspect my tires, balance them and assured me we are safe to drive home...he replaced another tire that was worn due to my lack of alignment...and balance the "baker tire" that was not done because of "no electricity" I was so pleased and taken care of, thanks TO Jayson from myself and children for EXCELLENCE OF SERVICE AND CARING!!

The Big O customer service man was knowledgeable about my Ford's issue with the closer for the trunk, and very helpful in having the work completed.

The car is smooth ride for my Rideshare company thanks to you

This is the only place that I take my car!

The customer service was outstanding. When I pulled in I was immediately greeted. When I went inside to give my give information, once again I was immediately greeted. Got to meet the mechanic that worked on my vehicle. Everybody there was full of smiles and was so nice.

They are always great when I go in, but last time I got to witness their compassion and generosity with an elderly lady, that went above and beyond "normal" customer service. Good job guys...good job. :)

excellent

The folks at Big O Tires on South Maryland Parkway were professional, knowledgable, and friendly. The overall appearance of the store was neat and clean. Maybe the next design there will not be a bathroom door that leads in and out directly from the waiting room. I observed how others were treated and the staff really worked hard to be of service and accommodate customers needs. They appeared to work well together as a team. I have a tendency to have my hairs up when I go into car service places because I don't want to be upsold. I say do the best job you can in what the customer needs. Make professional recommendations from what you have seen and let the customer make the choice. One should never feel like they in a car dealership. If you take care of your customer and stand by your work you will have return customers and new ones as well. It is not all about increasing daily receipts. Short term versus long term. Thank you for your service.

The customer service was prompt, efficient, and exceeded my overall expectations. Both James Parcells and Gregory Harvey made me feel like a priority with a 15 minute in-and-out time. Well done, Big O Tires!

Hubcap center was damaged, however there was a notice about those

the gentleman that helped me went above and beyond to provide me with excellent customer service .