Big O Tires

I feel customer service can be improved. The person that came to the cash register to help me was very intense and sarcastic. He didn't take time out to explain anything except for the money that I owed. I didn't get a smile I didn't get a hello. It seems as if I ask a him a question he got really irritated and replied with a angry sarcastic answer I still don't know what he meant. But the person that worked on my car did a good job.

I was in need of a new car battery. Manager had quoted me a price at my earlier visit. I dropped in an the service took less than 20 minutes. Very satisfied.

My last name is D'angelo

We had a blow out on our boat trailer, they had our tires in stock , went to work on it in a quick and efficient manner. The guys were friendly and really made you feel welcome

I have a slow leak in my tire or maybe two. I asked if they could check them for me so if needed I could get a tire repair. The man asked well what tires. I said can u check them all please cause I'm unsure. He said well we will just full them all with air if they need it. Not happy with the response I received. When my car was done I checked the air pressure and they were still at the same pressure as when I arrived.

Excellent service. Car Technician performed great job. My car is running great.

I purchased my tires for my car from your company. I had a nail in my tire and brought it to your shop. I guess I thought your warranty was like Discount Tires (where you don't have to pay for a replacement/balancing/etc) but I did have to pay. Also, they said their computers were "wiped clean" and didn't have any records. Huh? That sounds suspicious. Good thing I had the paperwork with me.

I WAS ALWAYS A CUSTOMER FOR MANY YEARS WITH SEARS BUT THE LAST FEW TIMES I WAS TOTALLY UNSATISFIED. STOPPED IN TO BIG O TIRE FOR A MINOR ISSUE AND NOW I WILL ALWAYS BE COMING THERE. 100% SATISFIED.

They recommended me a serpentine belt because they said it was spilt in two. This was not the case. It was not split in two and we confirmed this when I arrived to pick up the car. All else was good. Thank you.

excellent as always..the team always seems to go out of their way to take are of me

Good costumer service

Kassie, Shawn, Eddie and Dustin went out of there way to make sure I was pleased. Kassie is an asset to your Big-O what wonderful person that woman is.

I was to get in the same day for an oil change which was goods!!But it took longer than expected. The information given by the person was not accurate. So I'm hesitant about referring others

I started going to Big O Tires last year and am very pleased I did. Service is prompt and I am in and out in no time. Glad I started going there.

The guys at the location I went to where great The tire machine broke down and it left me hanging their longer than I should have been.

Rodney is amazing. Thank you

Ok service. I dont think they did the 122 point inspection like they were supposed to

They were very fast and courteous

Took two hour to get a oil change and never Performed all the service

My experience was excellent.