By anonymous | 1/24/2021
Luis H. has always been honest & very clear when it comes to any service my vehicle needs. The staff are all friendly and make you feel welcome. The coffee bar & free wifi are great while in the waiting room. The repair videos on tv monitors are also very helpful. Ty Big-O for the excellent service.
By Pleased | 5/10/2024
Jacob was very nice and went out of his waytm make sure he explained all the work that was being done to.our vehicle.
By anonymous | 12/19/2020
Good customer service, fast service
By Tha Mikes | 5/9/2024
Sales guy talked very clear. Explained everything very well. And pricing was great..
By anonymous | 12/9/2020
Fast , friendly and very complaint when it came to sanitizing and social distancing.
By Virginia R | 5/9/2024
very professional workers very honest. They completed the work that was necessary on my vehicle with precision and integrity. Very helpful. My husband is very ill and I maintain the car on my own. The BigO workers were very kind and explained the work that needed to be done with precise words that I could understand. The work was completed with time efficiency and with accuracy.
By anonymous | 11/6/2020
Great customer service! They were helpful
By Don | 5/7/2024
The staff friendly & knowledgeable. They explained what they were going to do very well. I did not have to wait long for the lob to be finished.
By anonymous | 10/3/2020
Your employees are so customer oriented, keeping us informed on the progress of our tire rotation. Clean and safe environment. Thank you
By Robert H | 5/6/2024
Great customer service, I was in and out the day of my oil change and really like how they inspect everything to let you know if something else needs to be serviced before you leave. BEST IN TOWN!!!
By anonymous | 9/6/2020
quick, courteous, service very professional twoup!
By Anonymous | 5/4/2024
As soon as I walked in the door. A tire salesman, Help Quick. And everything ran smooth.Also I got a quote on some tires.I was there less than thirty minutes very good service.
By anonymous | 8/27/2020
Great people fun environment and they had coffee!
By Juan J | 5/2/2024
The associate informed me of the price structure for 1 year, 3 year and 5 year. She also informed me that each warranty could be transferred to other vehicles should I trade in my current vehicle. I went with the 5-year warranty.
By anonymous | 8/22/2020
Good and Friendly service. Fair prices for all wheel aliment.
By James R - NM | 5/2/2024
The sales associate, Jacob Pelayo, is an outstanding example of knowledge and service provider. Jacob P. accommodated my every desire and request for explanation about the products offered. He listened attentively to my questions and answered in full detail without additional prompting. The installation team was quick and efficient, leaving my car clean and sitting proud on the new Big O tires. Thank you Big O!
By anonymous | 7/31/2020
Outstanding guys! Even through these COVID times, their customer service is still awesome!
By Rose B | 5/2/2024
I have been taking my vehicle to Big O for over 14 years and I will continue to unless they go out of business. They are very knowledable, get the problem fixed quickly and the price is good. Getting an appointment is very easy and you are greeted and ask what they can do for you as soon as you walk in the door. Staff is very friendly and business oriented,
By Israel Gonzalez | 6/12/2020
Fixing my car and my wife car was good i had wheel alignments on both cars brakes done on 1 of them i was very happy with all they done but not so happy anymore i went to get a bolt put in everything was fine with my car as in it was fine no engine check no lights on besides my tire sensor all is done i paid for wrk they did turns out for some odd reason my EPS and ABS lights are on my steering wheel is way too hard where i can't drive and what they told me was take it to my dealer witch is pointless my car was in there shop under there care and not once did they say they would fix it smh so i paid there and have to pay again for a mechanic to fix something that happened in there shop i will never go there again.
By Anonymous | 5/1/2024
The Manager Kevin is highly motivated and knowledgeable (KUDOS). He most definitely knows his product.