By Joseph | 9/6/2019
Very pleasant experience. Needed a single tire to fix an issue. Both Erin and Kevin were great. They provided a suggestion on the best way to handle my situation. Thanks.
By Megan D | 12/13/2023
Niki Gomez was so helpful in navigating the GSA vehicle system so that I could get in and out same day. She cut through the BS and it was a thing of beauty! Give this woman a raise ASAP!
By Robert | 9/6/2019
Service was Friendly & professional. We like going back to Big O for the quality service we receive.
By Rose B. | 12/13/2023
The people at Big O are very friendly, know their job, do it well. I have all my service done at Big O from oil changes to new tires. I just had the oil changed and now I need to make an appointment to get the front end aligned. They checked my car over and I was told i need the front end aligned, thanks to the guys i would never have noticed I needed it. They all do excellent work.
By William | 9/6/2019
Went in driving on a spare with a blown tire in my trunk, left only 30 minutes later with a new tire. Painless and easy process.
By GoJoeGo | 12/13/2023
We were greeted as soon as we walked in the door with friendliness and smiles. The CS rep listened to our need, gave us a detailed explanation as to how they would handle our request. Everything worked out as we were told. We were also graciously thanked for coming into Big O. Wow! We very much appreciate this type of service.
By Julie | 9/6/2019
I called to get tires at the end of the day and they were able to install them in less than an hour. Very helpful customer service.
By Tim M. | 12/12/2023
Great service.
By Cruces | 9/6/2019
We run a company that runs on tires. They are always so helpful and accommodating when we take our business to them.
By Todd T | 12/4/2023
Niki, was very helpful trying to find the parts for my vehicle. Also let me know that the wrong parts were ordered and got the right ones in. Didn't take to long to get it done. Plus they let me know the amount of hours it should be and shouldn't go over the allocated time.
By Steve | 9/6/2019
Staff was very professional and friendly. Took care of my tire rotation in less than an hour. Was very satisfied with the service.
By David Tellez | 12/2/2023
Niki Gomez was extremely helpful and professional. Kept me updated. She was pleasure to work with!!!
By StevieE | 9/6/2019
Making the appointment was fine. SearchIng for the right tires took some time, service was fast and finish in no time, but Just-In-Time.
By Flower | 12/1/2023
Customer care is always friendly. I was able to get all the services I needed in one visit. Prices are comparable. The waiting area is clean and supplied with coffee and water. The only thing I was bummed about was that I received an email with a $15 discount on a oil change after I had left the store. I wish the associate would have offered this to me. Thank you!
By Rocio | 9/6/2019
Best service I have received hands down Joseph miele was very helpful and gave me great service will be coming back for tires!!
By Art | 11/29/2023
Great customer service and nice facilities.
By Ken | 9/6/2019
I was in and out in a little over an hour and a half, you can beat that for 4 tires and an alignment.
By Claire | 11/28/2023
Nikki was fantastic!
By James | 9/6/2019
Great customer service and knowledge of what was done on my car. It was under warranty, so that was the best part, no charge!
By Marna | 11/28/2023
The service was great. I came in because the check engine light and the air pressure warning both came on in my car. They checked the engine code for me, did some minor fix before changing the oil, fixed the tires (one had a nail in it,) and had me out with everything fixed in an hour and 45 minutes. These people always help when I’m in a fix. They’re fantastic!