By Louis Iglesias | 9/6/2019
Upon my arrival everybody was busy, but once I walked in and waited till the next available person, I was taken care of and was out within about 35 minutes. Very satisfied.
By PollyJ | 10/28/2023
On Friday, Oct 27, I showed up to your store with an emergency tire pressure issue 25 minutes prior to closing. Joe met me with a friendly smile and instead of turning me away due to the time of day, he insisted that they take a look and showed me the waiting room. I was there for maybe 15 minutes, and Joe came back to tell me they were able to remove the bolt that was causing the issue, repaired the tire, and did not charge me. Your outstanding team: Joe and Techs, provided to me by far the best service I have gotten in the time I have lived in Las Cruces! What a great experience. I look forward to coming back to purchase my next set of tires based on the wonderful treatment I received at your store. Your entire team should be commended, but extra commendation should go to Joe Miele. He was nothing short of a hero and a fabulous human being!
By Jean Alba | 9/6/2019
The manager was very helpful & checked my record see the history on my car and what I need to do next. Joel also knows me in person & has helped me numerous times
By Denise Chávez | 10/27/2023
Joe Miele, the Big O agent was personable, professional and thorough. It was a great experience.
By Richard Kadzis | 9/6/2019
We had a house call by store owner Bart who replaced our car battery in our garage! We paid via phone by credit card. It was awesome customer service and very timely!!
By PatR | 10/25/2023
Quick service
By Eddie | 9/6/2019
Your staff has always treated me like a very valuable customer. They are friendly, professional, and always courteous to me and I always recommend them to all my friends and family. Thank you Eddie
By Anonymous | 10/25/2023
They always take care of my problem
By Mark | 9/6/2019
i have been in twice in the last week for a couple of minor fixes. both times, not only was the work done in a very professional manor, but quickly as well. thank you.
By Luisa M | 10/24/2023
I liked the ambiance. Everyone there was very Guest attentive and satisfaction oriented. The shop was very clean, and the waiting area was clean and properly stocked with drinks and snacks for all the Guest waiting for their vehicles. I would definitely recommend this Big O Tire shop to anyone looking to get tires and/or maintenance on their tire related issues. Thank you for taking care of my needs!
By Al | 9/6/2019
none
By Mario | 10/23/2023
Service provided was done fast .
By Mark | 9/6/2019
A+
By Alex K | 10/20/2023
Nikki was a great sales rep.
By Lilly | 9/6/2019
A+
By Cheryl | 10/19/2023
Finished ahead of schedule...everyone was friendly and professional
By Ken | 9/6/2019
Xxxx
By Jimmie Y | 10/16/2023
For all the reasons previously checked
By Ismael | 9/6/2019
Joseph was great and took care of me ASAP!
By Anonymous | 10/13/2023
I was given complete information and although I didn’t have an appt to purchase new tires, it was completed in a very timely manner. The associate that I worked with, was friendly and answered all of my many questions