Big O Tires

1583 ratings
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Location

4145 White Sage Blvd.,
Las Cruces, NM 88011

Billy

By Billy | 9/6/2019

Great experience all the way through

Curlyauto56

By Curlyauto56 | 3/1/2023

Called the store beforehand to inquire about an alignment and was met with very friendly and concise information about the then current wait time to both be serviced and the estimated length of service. Once the techs did thier initial assessment they communicated clearly what parts were necessary as well as the reason and the price. Excellent service.

Ryan

By Ryan | 9/6/2019

Thanks for running a great business!

Grandma Mac

By Grandma Mac | 3/1/2023

Jeissen was very nice and knowledgeable!!! The service was fast and I am very pleased with the 3yr warranty and free tire rotation that came with the package I purchased.

Trudy

By Trudy | 9/6/2019

Joe was awesome. Great customer service!

Cherno

By Cherno | 2/25/2023

Great service

Janet

By Janet | 9/6/2019

I waited 5 hours to get tires breaks and alignment done, but it was so worth it. I am completely 100% satisfied with the job that was done. I am so bad with names but the female customer service agent at this store is wonderful. She explained everything to me in detail so I could better understand the services I needed and was receiving. i will definitely be back and will highly recommend. thank you so very much

JR

By JR | 2/21/2023

Nikki and the entire crew were very helpful and super kind. They went out of their way to explain the details of the different options as well as pricing along with the recommended based on the tire they use on their vehicle.

Jose

By Jose | 9/6/2019

I was pleased from the moment I walked to the shop To the end. Went to the shop for brake inspection they gave me an estimate and they resurfaced the rotors rotated the tires. Eventually I'll go back to replace the pads and rotors. Definitely I'll go back to service my truck.

Paul R

By Paul R | 2/21/2023

The timeliness of the service and the friendly staff were top notch. I will go back for services there again.

Cesar

By Cesar | 9/6/2019

The service done on my truck was excellent. When I picked up my vehicle, the young lady at the counter was cheerful, polite, very nice and kind but she definitely needed some more help at the counter as there was several people waiting to be waited on by her. But even thou, she never lost her composure and I appreciate her service. She thanked me and shook my hand as I was leaving. Definitely represents your company in a very positive manner. I will continue to have my truck serviced at your location. Thank you.

Lawrence

By Lawrence | 2/20/2023

Customer service was excellent and my vehicle was finished in a timely manner.

Michael Rafferty

By Michael Rafferty | 9/6/2019

I brought my car in for a brake job but Joseph called me and told me my brakes were fine and didn't need any work. I really appreciate his honesty and will certainly come back in the future.

Mark S

By Mark S | 2/18/2023

Great service, communication, and helpful personnel.

Dawn

By Dawn | 9/6/2019

I presume that #5 above is the best as it does not say which direction you are taking it. These guys and this store are the best and just wonderful. Couldn't as for better people & service.

Anonymous

By Anonymous | 2/17/2023

Done work fast and was informed by sales associate how long it will take to finish

Paul

By Paul | 9/6/2019

First time at this new store. Went there for the convenience of location. I knew which tires I wanted and wanted to get an alignment at the same time and place. Tires were in the store by the end of the day. Work was done the next day promptly and so far so good.

ER

By ER | 2/17/2023

Staff was very knowledgeable and friendly.

Steve

By Steve | 9/6/2019

Stopped in to price two tires, which they had in stock and could put them on right away and was i formed my front brakes were shot which I knew they would need replacing soon anyway because they were pulsating. Had all the work done in a reasonable amount of time. I've always been treated well at this sight and will continue to do business there and I will recommend it to others as well. Thanks Big O.

OG1

By OG1 | 2/17/2023

Niki was extremely helpful and provided service that went above and beyond my expectations.