By Kerri | 9/6/2019
I needed to buy a new tire. One of mine had went flat. I had the spare on my car and the tire I needed replaced in the back cargo area. When I got my car back, they had put the spare tire back into place, under the car, not just put it in back. I was thrilled with this small surprise. I expected it to be placed in back, just like they had found the other tire. This extra step of putting it back made things so easy for me. Thank you so much.
By Rando | 10/15/2022
Customer service is always phenomenal. All staff are courteous, knowledgeable, and never pressure for unnecessary services/products. Nice facility and waiting area. My service today was a walk-in and they took care of my needs in no time, clearly explaining things along the way.
By Barbara | 9/6/2019
thank you
By Christopher | 10/14/2022
I asked for a quote. They had the tires in stock and the time it took them to put the tires on was extremely quick.
By Kathy | 9/6/2019
Very pleased
By Brian | 10/14/2022
Relatively quick service even without an appointment. Nice waiting area.
By William | 9/6/2019
great place
By Anonymous | 10/13/2022
Check in was Informative and professional, with the same service when picking up my vehicle.
By Robin Auld | 9/6/2019
Very satisfied.
By Hidden Identity | 10/13/2022
Professional from start to finish. Completely satisfied.
By Kelly | 9/6/2019
Great team!
By Marvin S | 10/10/2022
Kevin staff worked me in as soon as possible and found the problem and corrected it in a timely manner.
By Diane | 9/6/2019
Great Service
By sz | 10/8/2022
Replaced leaking valve stem. no charge. also honest opinion given on status of current tires.
By Dalia | 9/6/2019
Excellent service
By Heather FG | 10/7/2022
We just recently began to service our vehicles with Big O. From our first experience we were very pleased with the entire service, from the salesperson to the service of the vehicles. We were so pleased after the first encounter we began to get all our vehicles served with Big O Tire. We will be regular customers. Oil changes, tire rotations/ purchases and overall service of our vehicles.
By anonymous | 7/29/2019
Courteous and friendly service
By Rick | 10/6/2022
Great service at a fair price.
By anonymous | 7/1/2019
Great Customer Service as always,
By Linda | 10/6/2022
The individual who helped me with a nail in tire was friendly, competent and highly service-oriented. Sorry, I can't recall his name (tall, thin build, balding guy) but he excels in outstanding customer service. He actually seemed happy to help as opposed to acting like I'm an inconvenience. His service would make me return to Big O Tires. He greeted everyone with a smile, and was efficient, courteous, competent and helpful. In the post-covid days of non-existent or routinely crappy customer service. this guy excelled in outstanding customer service. What a pleasant surprise as I routinely DO NOT see this at any number of business, local and chains. In fact, it's become the norm to expect bad service as "the best we can offer, you know, covid. etc." I would highly recommend Big O Tire and certainly will return when I need service or tires.