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By Susanne | 9/15/2019
mannerly, friendly.... upon readiness to pay bill, the person on the dedl mentioned I should get a new battery since as soon as weather gets cold, it would need to be replaced....well, to me a new battery should have been suggested/offered while my truck was being serviced, not afterward...now I have to make another trip and use time to get new battery when it coyud have been dine all at once...particularly when I mentioned I have some cross-country trips coming up! Use of time to me is very important!
By DDW | 9/9/2022
Got the job done that I needed. However, because of the alignment specs the lead technician was not happy about me brining my car in 4 hours before closing while having to do other alignments. So there is major disconnect between scheduling appointments and the walk in alignment capabilities.
By Raul | 9/6/2019
Everyone and everything was very professional. A small suggestion that you notify the customer what time the technician will be there to start on the task. Otherwise it was a very good and fast experience. Thank You.
By MM | 9/9/2022
I thought I needed my alternator replaced but after they check the alternator and starter they found nothing wrong. Most places would have replaced it and I would have never known. Their honesty is something I value. Will recommend to others.
By Tim Harrigan | 9/6/2019
Joseph was and is always phenomenal and patient when we go in. My only negative on my last visit was not having my alignment done. Joseph said they may not have time as they were busy and that's totally ok, however I pick up my car at 5:15 pm and it's already done. Shop had 1 car in it with several guys standing around shop and around dumpster just hanging out but you had no time to do my alignment! I was told I could come back tomorrow but I said I was leaving town! Never had this experience with Big o and hope it never happens again!
By Ranger Bruce | 9/8/2022
Got there at open and took vehicle right in. Done less than a hr
By Fred | 9/6/2019
Good job
By BigDan | 9/7/2022
You have a great crew. Front desk explained everything.
By David | 9/6/2019
no comment
By Lon88 | 9/3/2022
Courteous staff
By Stephen | 9/6/2019
No comment
By Randy E | 9/2/2022
Great Atmosphere customer service was great nice waiting area!
By Janice | 9/6/2019
They were friendly....
By david d | 8/31/2022
Efficient Quality Communication Very Friendly Quick turn around
By Chris | 9/6/2019
Excellent customer service
By Ragu | 8/31/2022
Very good response to my needs here at this Big O Tire.
By Nate | 9/6/2019
Wait time was too long.
By Bruce H | 8/30/2022
Tire was fixed quickly and professionally.
By Christina | 9/6/2019
Very fast and excellent customer service!
By Randy | 8/30/2022
Customer service received from Joe
