By Monica | 2/5/2020
As always, great service with a very friendly front counter staff!!
By SamK | 5/13/2024
I came in not really knowing what was wrong with my car. The experts were able to fix it and get it back to me without too much delay.
By Gary | 2/5/2020
Easy check-in/out process. Fast and courteous.
By Pleased | 5/10/2024
Jacob was very nice and went out of his waytm make sure he explained all the work that was being done to.our vehicle.
By Daniel | 2/4/2020
Outstanding customer service!
By Tha Mikes | 5/9/2024
Sales guy talked very clear. Explained everything very well. And pricing was great..
By Chava | 2/3/2020
The is gay
By Virginia R | 5/9/2024
very professional workers very honest. They completed the work that was necessary on my vehicle with precision and integrity. Very helpful. My husband is very ill and I maintain the car on my own. The BigO workers were very kind and explained the work that needed to be done with precise words that I could understand. The work was completed with time efficiency and with accuracy.
By Shirley | 2/3/2020
Very impressed with the service I received.
By Don | 5/7/2024
The staff friendly & knowledgeable. They explained what they were going to do very well. I did not have to wait long for the lob to be finished.
By John Bromley | 2/3/2020
Oil change was completed in a timely manner. Was a painless experience.
By Robert H | 5/6/2024
Great customer service, I was in and out the day of my oil change and really like how they inspect everything to let you know if something else needs to be serviced before you leave. BEST IN TOWN!!!
By Clifford | 2/3/2020
thank you
By Anonymous | 5/4/2024
As soon as I walked in the door. A tire salesman, Help Quick. And everything ran smooth.Also I got a quote on some tires.I was there less than thirty minutes very good service.
By Dorothy | 2/2/2020
Needed a battery and possibly a tire. I have a 2012 Ford Connect converted into a wheel chair van. Needed two new tires and a battery. The Ford Connect is a front wheel drive vehicle, my husband told me after I got home. The guys at Big I didn't know that, so put the new tires on the rear instead of the front. I couldn't afford the alignment then, so weird for a few weeks. After receiving a coupon by email for $20 off an alignment, I went back, had the new tires moved to the front and the alignment done. They were all very nice and I believe very efficient.
By James R - NM | 5/2/2024
The sales associate, Jacob Pelayo, is an outstanding example of knowledge and service provider. Jacob P. accommodated my every desire and request for explanation about the products offered. He listened attentively to my questions and answered in full detail without additional prompting. The installation team was quick and efficient, leaving my car clean and sitting proud on the new Big O tires. Thank you Big O!
By Ray | 1/28/2020
Courteous and thorough.
By Rose B | 5/2/2024
I have been taking my vehicle to Big O for over 14 years and I will continue to unless they go out of business. They are very knowledable, get the problem fixed quickly and the price is good. Getting an appointment is very easy and you are greeted and ask what they can do for you as soon as you walk in the door. Staff is very friendly and business oriented,
By Raul | 1/23/2020
Very courteous and professional
By Juan J | 5/2/2024
The associate informed me of the price structure for 1 year, 3 year and 5 year. She also informed me that each warranty could be transferred to other vehicles should I trade in my current vehicle. I went with the 5-year warranty.