Midas

I brought my car into Midas on January 12th 2019 to get a oil change as far as I know they are supposed to check all the fluid levels in the car. How is it 10 days later my power steering light comes on and I cannot turn the wheel at all? So that tells me

Everyone was very friendly! Thay will recieve my business from now on, I used to be with NTB.

Brought vehicle in to get tires checked I explained to the gentleman at the desk 2 tires where losing over 10 pounds of pressure a day. After the tires where checked I was told the tires where fine. I picked up the vehicle and explained again that these

When I initially called they were able to give me a rough estimate that was actually the exact price I ended up paying. They didn’t try to convince me that some thing else was wrong with my car. They were very friendly and professional.

"For this appointment, we scheduled it online between 9:30-11:30 and received confirmation for that window. When we went in, the appointment had been set for 9am and we did not receive any notification of the specific time. Luckily they fit us in for the se"

Staff was very friendly and helpful

"About 3 months ago my wife went in to have some work done, at the time the tech had recommended that she replace all new tires for around $700.00 which she agreed because she drives our children around. When I went to pick up the car because I was off of w"

Jay did an outstanding job

When I went in to drop my car off the man behind the counter kept asking my boyfriend the questions about my car instead of myself when I had said it was my car and was answering all of his questions. I felt I was being ignored and treated as if I wasn?t t

Enjoyed the cleanliness of the facility, ease of transaction and overall pleasantries & professionalism of the business/employees. Didn’t feel pressured or encouraged to buy extras yet was made aware of vehicle needs and why.

The employees were helpful and the garage was well kept up and running on time. The one complaint I have it the sloppy oil change. Got home and had a small puddle of oil on my garage floor the next morning(2014 model car). I?m going to give them another sh

Steve was fantastic!!!!! Clean, friendly environment as well

"So I'm normally not one to complain, however, I had an absolutely miserable experience at your Pickerington, Oh location. I took my vehicle in for an oil change and to check a noise under the hood. They called me in efforts to let me know my car was read"

Great overall service.

"So I have to give one star, want to give Zero stars. Trying to work in an oil change on an otherwise busy day. Used online scheduling which prompted an email promising a response within 1 hour. (831am) Hours later no response, no appointment. I don't "

Steve Green - Manager was very personable and professional. I had arrived later than I expected to the store... as the work hours had completed for the store. Steve took the time to make sure he was understanding and fully addressing my needs. He set expectations the next day on what was inspected, estimated all, and proceeded to remedy all line items to my complete satisfaction. His Midas Team reached out to make sure I was aware that all was complete, explained again what was addressed/repaired and positioned all for a timely pickup. I settled my invoice over the phone and picked up my vehicle again after hours. Throughout the process, it was clear that Steve seeks to set clear expectations and strives to make sure he is delivering a high quality experience. Thank you Steve & your Midas Team!

"I've been lied to LITERALLY!!!! I called 2 days ago for an oil change. My first question was ""can you look up my car to see if it takes conventional or synthetic oil"" that went well. Then I continued by asking what the price would be and once I was told th"

Easy and confident that my car was in the best hands. Steve was wonderful and will be back with all my cars

I have been going to Midas for more than a year because I trusted them and I realized that It was not good decision.Last year I got my car rear rotors and break pads changed and less than a year in 15K miles they needed replacement again(no trust on part q

Steve is wonderful. Friendly service and helpful