Midas

320 ratings
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Location

10160 Hull Street Road,
Midlothian, VA 23112

Jacob T.

By Jacob T. | 3/24/2022

"You'll understand the title in a minute. I needed my State safety inspection done, and most places around me are first-come first-serve. Since I have to wait on my car, that isn't really an option. Midas was willing to schedule it, so they win. The car passed inspection no problems, but the service manager pointed out a very small oil leak from the valve head cover. I decided to have it fixed... And this is where the ""fun"" begins. They ordered the part from NAPA. It arrived damaged. They ordered another from NAPA and installed it. It broke almost immediately. They signed out the courtesy car to me, and ordered another part from Advance Auto, which they installed the next day. At my request, they took the car out to ensure the valve seal would hold, it did. And everything seems fine now. So, why 5 stars after a two day fiasco? Because the team at Midas owned it. They explained everything, showed me everything, and apologized at every snag. They will get my recommendation, and conti

Sheree S.

By Sheree S. | 11/5/2024

I always appreciate their professionalism and service and advice.

Sheryl S.

By Sheryl S. | 2/16/2022

"I had some muffler/exhaust noise. I made an appointment for 10:00 the next day. At 11:30, I had a repaired exhaust pipe. The loudness is gone, the price was reasonable, the people were polite. Couldn't be better!"

AH

By AH | 11/4/2024

Everyone at the store was kind and very professional, explained things clearly without making me feel ignorant, the work was done well (and very quickly!). The loaner car program is a lifesaver, and it feels good to work with a company that does so much for the local community!

Bill O.

By Bill O. | 1/12/2022

Excellent service and very friendly and knowledgeable. I will continue to go to this Midas as my expenses allow.

EhlissaJ

By EhlissaJ | 11/2/2024

Marco and team explained in vivid details my vehicles needs, future needs as well as what to tackle first when it comes to needed services.

Teresa S.

By Teresa S. | 1/3/2022

"Great job, again!! I've taken my van here twice. This was a fairly major repair/replacement: alternator, battery, belt, tune up. Courteous, informative, and I love the electronic evaluation report. Helps keep communication effective. "

T. L.

By T. L. | 10/26/2024

I’ve been coming to this location for years. They have ALWAYS been courteous, professional, and honest. I also find that their prices are much more reasonable than others!

Donald M.

By Donald M. | 12/8/2021

Very clean waiting area and the coupons they offer for their oil changes are the best. The report you get from their complimentary inspection is awesome and your given and estimate for needed maintenance right on the spot. This will definitely be my go to

Martha M

By Martha M | 10/26/2024

The manager is warm, friendly, knowledgeable and professional. The mechanic showed me exactly what was wrong and what it would take to fix it. The receptionist/scheduler was delightful. They even arranged a ride home for me. Top notch!

Mario R.

By Mario R. | 11/23/2021

Great people

OS

By OS | 10/1/2024

The staff at this location will keep me coming back. They were prompt, friendly, professional and knowledgeable. They go above and beyond to ensure customer satisfaction.

Robin P.

By Robin P. | 11/5/2021

I expected it to be a hassle dealing with my warranty but you guys made it simple I appreciate the time you took to get it all done!! As always I was treated like a queen!!

Erin Jenkins

By Erin Jenkins | 9/11/2024

As always, exceptional customer service.

Mz T.

By Mz T. | 10/23/2021

I had my brakes checked and found the brakes needed resurfacing. The tech did a wonderful job informing me. Glad I scheduled my VW Passat.

Walt R

By Walt R | 8/20/2024

Courtesy of everyone

Kim P.

By Kim P. | 5/17/2021

"Friendly staff, Roland took his time to shop around for the best price of one thing that needed to be repaired and offered an alternative way to fix another issue without replacing something that was fine and at a much cheaper price than the dealership wan"

TDM31

By TDM31 | 8/2/2024

Easy appt setting & drop off was convenient.

Marucio S.

By Marucio S. | 3/6/2021

Completely professional

Doug C.

By Doug C. | 7/5/2024

Professional. Friendly. Good communication.