Midas

318 ratings
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Location

10160 Hull Street Road,
Midlothian, VA 23112

Jacob T.

By Jacob T. | 3/24/2022

"You'll understand the title in a minute. I needed my State safety inspection done, and most places around me are first-come first-serve. Since I have to wait on my car, that isn't really an option. Midas was willing to schedule it, so they win. The car passed inspection no problems, but the service manager pointed out a very small oil leak from the valve head cover. I decided to have it fixed... And this is where the ""fun"" begins. They ordered the part from NAPA. It arrived damaged. They ordered another from NAPA and installed it. It broke almost immediately. They signed out the courtesy car to me, and ordered another part from Advance Auto, which they installed the next day. At my request, they took the car out to ensure the valve seal would hold, it did. And everything seems fine now. So, why 5 stars after a two day fiasco? Because the team at Midas owned it. They explained everything, showed me everything, and apologized at every snag. They will get my recommendation, and conti

EhlissaJ

By EhlissaJ | 11/2/2024

Marco and team explained in vivid details my vehicles needs, future needs as well as what to tackle first when it comes to needed services.

Sheryl S.

By Sheryl S. | 2/16/2022

"I had some muffler/exhaust noise. I made an appointment for 10:00 the next day. At 11:30, I had a repaired exhaust pipe. The loudness is gone, the price was reasonable, the people were polite. Couldn't be better!"

T. L.

By T. L. | 10/26/2024

I’ve been coming to this location for years. They have ALWAYS been courteous, professional, and honest. I also find that their prices are much more reasonable than others!

Bill O.

By Bill O. | 1/12/2022

Excellent service and very friendly and knowledgeable. I will continue to go to this Midas as my expenses allow.

Martha M

By Martha M | 10/26/2024

The manager is warm, friendly, knowledgeable and professional. The mechanic showed me exactly what was wrong and what it would take to fix it. The receptionist/scheduler was delightful. They even arranged a ride home for me. Top notch!

Teresa S.

By Teresa S. | 1/3/2022

"Great job, again!! I've taken my van here twice. This was a fairly major repair/replacement: alternator, battery, belt, tune up. Courteous, informative, and I love the electronic evaluation report. Helps keep communication effective. "

OS

By OS | 10/1/2024

The staff at this location will keep me coming back. They were prompt, friendly, professional and knowledgeable. They go above and beyond to ensure customer satisfaction.

Donald M.

By Donald M. | 12/8/2021

Very clean waiting area and the coupons they offer for their oil changes are the best. The report you get from their complimentary inspection is awesome and your given and estimate for needed maintenance right on the spot. This will definitely be my go to

Erin Jenkins

By Erin Jenkins | 9/11/2024

As always, exceptional customer service.

Mario R.

By Mario R. | 11/23/2021

Great people

Walt R

By Walt R | 8/20/2024

Courtesy of everyone

Robin P.

By Robin P. | 11/5/2021

I expected it to be a hassle dealing with my warranty but you guys made it simple I appreciate the time you took to get it all done!! As always I was treated like a queen!!

TDM31

By TDM31 | 8/2/2024

Easy appt setting & drop off was convenient.

Mz T.

By Mz T. | 10/23/2021

I had my brakes checked and found the brakes needed resurfacing. The tech did a wonderful job informing me. Glad I scheduled my VW Passat.

Doug C.

By Doug C. | 7/5/2024

Professional. Friendly. Good communication.

Kim P.

By Kim P. | 5/17/2021

"Friendly staff, Roland took his time to shop around for the best price of one thing that needed to be repaired and offered an alternative way to fix another issue without replacing something that was fine and at a much cheaper price than the dealership wan"

Jeff of Midlo

By Jeff of Midlo | 7/3/2024

Love Midas. Always professional and perform quality work.

Marucio S.

By Marucio S. | 3/6/2021

Completely professional

Rose L

By Rose L | 7/2/2024

Wasn’t expecting what had to be done for inspection Everything was explained by Blake Work was done same day They were out of loaner cars so Sham got me an Uber! Excellent service & work Will definitely recommend to friends and family!