By anonymous | 9/6/2019
The customer service is friendly and very honest and very knowledgeable.
By anonymous | 9/6/2019
I have used them since they have been in Mustang, OK. All of the guys at the front desk are awesome and make me feel like I am the only customer.
By anonymous | 9/6/2019
I asked for tire rotation and they also asked if I needed a balance. I knew the rotation was free but I was unaware that the balancing was free. They took me right in and helped extend the life of my tires. Outstanding service after the sale.
By Darrell | 9/6/2019
Everyone is very professional and it is always a pleasure to go into this establishment.
By Rod | 9/6/2019
Very friendly
By Dennis Pennington | 9/6/2019
Locally owned and nationally known. I buy from a business in my community to support local economy. I am a repeat customer because they always take care of my needs. They fix flat tires for no charge on my riding mower, and they don't even sell mower tires. I find them honest and reliable.
By Clint | 9/6/2019
I don't remember the name of the young man who waited on me. He said he was an alignment tech. His customer support skills were top notch. He was courtous and respectful, so much so that i have decided to take all my business to the Mustang Big- O branch. I would not have the same review of Yukon store. With exception of Big Ed in Yukon,( who is awesome by the way) the managers have been terrible, one in particular who was just an ass hole.
By Kenneth | 9/6/2019
Had multiple items needing completed. Rotate, oil change....add to that new struts, rear, cv boot, bearings. See LOTS of stuff. The staff were knowledgable and kept me informed the whole time, gave me a ride home as it would be a long one. I use my Jeep to transport my mobility scooter, being without it is kind of hard for me being without it. They have taken care of me since we moved here in 2017, so they understood the need for my Jeep. Like I said they kept me informed and KNEW the deal. I felt like a KING, they called and said they'd stay and get the Jeep completed completely. Could not ask for harder working and dedicated to the customer. 2 hours after closing the job was complete and away I went. Felt like "Thank You' wasn't enough so I bought lunch for the store the next day. WELL WORTH the little I did for the ENORMOUS JOB they did for me. GREAT JOB!
By Terry | 10/28/2019
Only problem I had was that no one called to let me know it was ready
By Bill | 9/6/2019
Glad that Robert is gone. Every experience with him was a confusing mess between service techs and customers. When he was there, I was never sure if I really needed the expensive work he said I needed.
By Fran | 9/6/2019
My name is Fran Hoyle. I have told them twice that my husband William passed away in 2015 and to please change the name on the account. The service was very good
By anonymous | 9/6/2019
Was in a week ago. The guys were very helpful and worked with me since I was not going to be able to pick my truck up until after closing hours. Been doing business for years now and have yet to be disappointed. Thank You!
By Nancy | 9/6/2019
The only problem I encountered while I was there was the cold waiting area! They told me the heater wasn't working!
By anonymous | 9/6/2019
I've been entrusting Big O Tires in Mustang, Oklahoma with my families ' vehicles over the past 20 yrs or so. I always trust their analysis of vehicle issues I might have. Recently, they found a leaking rear break cylinder on my son's car & recommended that both be replaced immediately, for safety. Thanks for always watching out for us.
By Jeff | 9/6/2019
I'll be back.
By Sheryl Carter | 9/6/2019
Always a pleasure doing business with you.
By Gary | 9/6/2019
I was treated with respect and made to feel as if they appreciated my business. Things were recommended that I did not anticipate, but there was no pressure to follow through. I appreciate that.
By Kirtley | 9/6/2019
Told me the'd have The tires by 10:00am and they did. Only took an hour to install. Very pleased.
By Johnny Moore | 9/6/2019
Have always liked our results from tires to oil changes. Big O is the first place we go!
By Delores | 9/6/2019
So grateful they were able to fix the problems created by the Norman technicians! I greatly appreciate them showing me what is happening with my van! So much better than Norman! They saved you a customer. I was ready to change companies, but they impressed me. I will be back!