By Stephanie | 11/8/2019
I had a punctured tire and they fixed it quickly and with no hassles. 20 minutes tops. What was even better is they never once tried to sell me something or tell me I needed other services performed.
By Kevin S. | 11/6/2020
Very friendly staff and fast customer service.
By Jeff | 11/4/2019
They took care of it in a timely manner and didn't try to sale me new tires!!! Sure don't need em yet!
By Fran S | 11/5/2020
I walked in and was graded. The gentleman asked how he could help me, put my information in the computer and said it would be about an hour wait. They were actually finished in about 45 minutes
By Lawanda | 10/7/2019
Always best customer service
By Andrew A. | 11/4/2020
JD and the guys always take great care of our van and we’ve always been happy with the service we’ve gotten here!
By Bill Dady | 10/6/2019
Brian and his staff are always very professional and helpful. I would rate them a 10. Fantastic job team.
By KeriB | 11/2/2020
The staff is very knowledgeable on all of the tires and extremely helpful! Will come back every time I need tires or oil changes for any of my 4 cars!
By Harold | 10/2/2019
fast, friendly, professional customer service....a great experience
By Grandma InThe Buick | 10/19/2020
I brought my 2000 Park Avenue in at 7:05 am Monday, to have a tire checked, had purchased the tires from this store, and the gentlemen at the c ok unter got me right in and had me fixed up in half an hour. Fast, efficient and friendly. That's why I keep coming back.
By Sheryl Carter | 10/2/2019
As always, my visit a very pleasant experience! I always know I will be treated with kindness and the work will be top of the line!! Brian was extremely pleasant. Thanks!
By Randy M | 10/10/2020
I have purchased tires from BOT since 1997, when we had a blowout in our Honda Passport when traveling near Page Arizona. We had a new set of tires placed on our vehicle at the local BOT there, which allowed us to continue the rest of our vacation. We were treated so wonderfully then that we have used BOT ever since. This time, I came in for a leak repair and alignment. The staff was fantastic - they recommended we go ahead and replace our set of tires (last purchased in 1995) and the work was completed in far less time than required. They were able to get the same brand and style of tire that we had used before. The pricing was fair, and the associates were friendly and helpful.
By Don | 9/30/2019
excellent, fast, courteous, helpful service. had a need for a short turnaround because of a out of town trip.
By Becky | 10/7/2020
They checked me in quickly and took care of everything in a very timely manner. The store is friendly and in nice order.
By CN | 9/23/2019
Good service
By Ken Moore | 10/1/2020
Great staff, clean, safe and friendly. Knowledge of products and ease of understanding. Makes me feel like family.
By Gary | 9/23/2019
The guys were great. Explained up front that it was a VERY busy day and I would have to leave the car--which was fine. When I did bring it back, they actually finished quicker than I expected and did a great job. I had two old tires that needed to be removed from the 60 year old rims and they did that also, at no charge. I was VERY happy and will definitely continue my tire needs with Big O Mustang. Thanks for the great service.
By Chris | 9/30/2020
JD was extremely nice and helpful. Was told there were several vehicles in front of me and it would be 3 or 4 hours, but they went ahead and performed my services while waiting on tires to be delivered. Total time was less than an hour.
By Greg | 9/20/2019
Brain was extremely helpful,knowledgeable, professional, and I could go on and on. Definitely an asset to BigO Tire
By Tray | 9/28/2020
Check in person was nice. Left vehicle. It as for a tire patch and rotation. No charge.