Big O Tires

Friendly guys who know their business

I have been going here for years. I recently hit something and needed new tires and they gave me the best deal I could find on great tires since I commute to work a lot. They were friendly and professional. Answered all questions greatly. Just awesome people.

Easy: I really appreciated the shuttle service that allowed me to wait at home since my repair took a few hours.

I had brake problems and went into the Mustang store for the free brake inspection.I received professional and friendly assistance.The mechanic assigned to my vehicle explained the problems very clearly and provided an estimate.The repairs were completed in a timely fashion and I am thrilled.I will be a repeat customer!!Thank you.

The staff went above and beyond! They were so prompt. Amazing staff you have in Mustang, ok

In spite of the misunderstandings I was very pleased with everything.

I was well please with the service I get at Big O in Mustang. It's a hold lot better than the tire store down the street

Brian, store managerwas GREAT...

They were really fast and got the job done.

Brian was the example of quality customer service. Couldn't be happier. Already posted to the Facebook page

1-5 with 1 being best or 5? I was disappointed to find all 4 tire pressures with different readings. Went back in and guy said " Well our air is not regulated so we will try to get it as close as possible." When in fact they had missed a step in Tire Learning procedure! The young man that came out and fixed it was very nice!

Friendly guys who know their business

I've been going to big o tires for years now and they have gone above and beyond for me and is always super nice and very honest.

Easy: I really appreciated the shuttle service that allowed me to wait at home since my repair took a few hours.

I came in for a problem that actually occurred in previous ownership of Big O--my factory original lug nuts and chrome covers were replaced (unknown to me) with very inferior quality standard lug nuts. Technically, Big O did not have to make any repairs or replacements---BUT you did. I was handled with the utmost attention to detail, and care (kinda like the old saying, "I felt like the most important customer in the world." The full set of 20 lugs were replaced with quality, chrome lug nuts, my tires were rotated, and everything was done very quickly. I SOOO much appreciate how my case was handled and total professionalism you showed to me during the process. I cannot remember ever being as impressed with a business as a customer as I was during this time at Big O. This cemented my feelings and loyalty to Big O--and I will recommend you whenever I get the chance. Thanks VERY much.

The staff went above and beyond! They were so prompt. Amazing staff you have in Mustang, ok

I always feel that I am treated fairly and the customer service us exceptional.

I was well please with the service I get at Big O in Mustang. It's a hold lot better than the tire store down the street

While doing a rotate, they found a busted coil and brought to my attention without a hard sell to replace.

They were really fast and got the job done.