By Stuart | 9/6/2019
Highly recommended service was good and knowledgeable about my concernes
By Browzer | 4/22/2021
The owner (manager) is absolutely great. Remembers my name and is extremely helpful.
By Byron Moos | 9/6/2019
Great service.
By Rjd | 4/19/2021
Always pleasant and willing and able to help. Excellent staff, always professional.
By Taylor | 9/6/2019
Positive experience with an engaging staff. I'll continue to go to Big O
By Candice B. | 4/19/2021
I have brought my car into other shops for oil change and was suggested work that would cost over a $1000. My husband had the same experience with his newer vehicle. I had a feeling this wasnt accurate and decided to try Big O Tires. At big o tires, I believe they accurately assessed my vehicle and were honest.
By Wesley | 9/6/2019
The best customer service I've ever had at a Big-O-Tires. Everyone was polite and attentive, the service was quick, and I felt they went above and beyond to give me a great deal on replacing my pro-rated tires. Have had some issues with other locations. This Layton location is easy to recommend.
By Etruck | 4/19/2021
Ian and his team always make us feel like a priority, they are quick to get our vehicles done, and they have great pricing. I refer anyone I know there because they do great work and have great service
By Taylor | 9/6/2019
I recently moved to Layton and subsequently purchased a used truck. After only about 2 months of ownership, I started having engine problems. Ian was extremely helpful in helping me identify the problem and resolving it as quickly as possible. I highly recommend this location and this team.
By gp | 4/14/2021
great customer service. Super friendly and nice. Very knowledgable and had be back on the road quick.
By Jacqueline | 9/6/2019
Was a great experience. Provided me great peace of mind. Jordyn was very knowledgeable (she had no problem informing me of issues and explaining in detail and answering all my questions, which I appreciate so much), and she has phenomenal customer service, very personable! The mechanics who worked on my vehicle were also very knowledgeable and I really appreciated being able to talk with them directly as well. Best experience I've ever had with a shop! I wasn't the only customer impressed by my experience!
By Anonymous | 4/2/2021
Good service
By Edwin | 9/6/2019
Great to deal with. I was thankful that they informed me that my ball joints were shot.
By Jon Q. | 3/31/2021
Super satisfied with the crew at the Layton, UT location. Ian Ashcroft runs a tight ship and caters to all his customers needs. The staff is very friendly and always goes out of their way to provide the best customer experience. Prices are on point and and service is fast and efficient. I went in for installation for a set of tires. From start to finish I was out of there in 45 mins. Technicians are very knowledgeable and professional.
By Kelly | 9/6/2019
I arrived late in the afternoon with a torn sidewall, yet they stayed late to get me back up and on the road again. I was never made to think they were going out of their way to stay an hour after their closing time. They were kind and patient to me the whole time.
By Taige h | 3/31/2021
Logan was an amazing tech. Very friendly.
By Craig | 9/6/2019
The customer service was amazing. The young lady made sure that I was comfortable by engaging in conversation when the store was empty while keeping the lobby area neat and clean.
By Chris | 3/29/2021
Great service
By Damon | 9/6/2019
Thanks for helping us out and staying late. Our family can't thank you enough.
By Scott | 3/27/2021
Excellent service and very knowledgeable staff. The owner sets the bar high.