By Vi | 9/6/2019
Need more services
By S Brown | 1/20/2021
They have always been open to tell me of any issues, they balanced my tires correctly without damaging my wheels
By Valerie | 9/6/2019
H
By K | 1/18/2021
Friendly and thorough 😊
By Maren | 9/6/2019
Quick, prompt and professional service.
By Sean H | 1/18/2021
Great staff and service!
By Feliz | 9/6/2019
Great Service!
By anonymous | 1/18/2021
Dailan was awesome to work with.
By Lara | 9/6/2019
This is my favorite Big O Tires location! They are honest and up front about what my cars need, but they are not pushy like other places I've been. They are also very honest about how and what they charge you for, and they don't overcharge you for every little thing. I've had a couple of times that I've had something puncture my tire and they've patched it up for free. I also had an experience where I needed a small service done on a car and I called another company and they were going to charge me $40 for something that this Big O Tires did for free! They take good care of you, especially at the Layton location!
By Anonymous | 1/16/2021
Very friendly team that clearly explained the problem and kept me informed throughout.
By Tara | 9/6/2019
None
By mcbigO | 1/15/2021
I had a nail in my tire I called there was no waiting I was in and out in less than 30 minutes road hazard coverage cover the repair no cost to me. This is part of why I get my tires at Big O and Ian store owner/operator is terrific.
By Daniel | 9/6/2019
The team helped me with a run flat tire in a pinch. Your team did an outstanding job and very timely manner.
By JulieP | 1/15/2021
Excellent customer service! I was not worried about being jerked around, I know I can trust the people that work there.
By Janeth | 9/6/2019
The service reps were great!! Very Friendly!!
By Alastair | 1/15/2021
I was able to get in right away with no appointment needed. The pricing was very fair, and communicated clearly and with no deception that is often found at auto shops. Issues that were found were clearly communicated to me and were given in order of priority for repair, with costs included, so I can plan future services accordingly. Staff were friendly, professional, and honest.
By Kristie | 9/6/2019
Ian made sure I did not leave the store until the issue with my vehicle was solved. It took a bit of troubleshooting and the better part of the day, but he personally drove my vehicle and found the issue...an issue which if it had not been addressed could have been catastrophic. He even took the time to educate me about the problem, and showed me the wear on the part that had to be replaced. Thank you, Ian!
By anonymous | 1/15/2021
Good service and good customer service
By Jordan Call | 9/6/2019
Great customer service. They were not pushy and made me feel comfortable. They had awesome recommendations and were very knowledgeable.
By Anonymous | 1/9/2021
It went perfect nothing went wrong