By anonymous | 1/8/2021
When online made an appointment they took me on time is very quick and professional really really nice place to have your oil changed
By TF | 3/5/2024
Tom was friendly and helpful
By Randy S. | 11/23/2020
"Very pleasant experience. On time, work done fast and accurate. I'll be sure to return. Thank you."
By Joey S | 2/19/2024
Tom has amazing customer service skills. He took the time to carefully explain everything that my car needed. He was thorough in communicating all information and pricing.
By David L. | 11/17/2020
The squeaky brakes on my accessible van needed some work. You did a great job at a fair price. Now the brakes are quiet and work perfectly.
By Eric M | 2/19/2024
The employees were very professional and informative.
By George W. | 11/14/2020
Excellent service.
By MarshaG | 2/17/2024
So extremely greatful that they checked my car. I thought it needed alignment, I had hit a pothole had new tire put on by AAA who did not do good work. Midas went above and beyond and found my exhauste flex also broke due to pothole. They even showed me the broken part.I always have a great experience with staff, scheduling appointments, always clean. I always feel like they are honest and I feel safe and know they will do a good job with my car.
By anonymous | 9/26/2020
Customer service was great. Kept me updated on my service. Employees were caring. Employees knew what they were doing.
By Greg K | 1/29/2024
Great job. Trust this Midas explicitly.
By anonymous | 9/25/2020
So Ive had two services done in September 1st my tires 2nd my headlight the guy was very knowledgeable as so was I didnt try to get over on me very polite service. I will return and recommend Pasadena Midas 2 family and friends Thank You guys.
By Dave s | 1/26/2024
I was at work going into garage drivers window got stuck down it was raining all day I scheduled an appt for next morning. Found a time drink the day that rain was light left went directly to Midas they took it in the bay so no rain and called me with the problem and estimate in a few hours vehicle was repaired early next day.
By anonymous | 8/24/2020
I took my Taurus wagon to Midas (on Ritchie Highway) after getting an outrageous estimate from Walt Eagers off Telegraph Road. (Tom) at Midas gave me a more reasonable quote and had the car done for me exactly when he said he would. I've used this Midas a couple times in the past and have always been pleased with the work and the professional service we have received. Tires are next on the list and we will be going back soon... Thanks Tom for helping us out and saving us a few hundred dollars!!!
By Karen | 1/25/2024
I dint have an appt. I went there to see what was going on with my car. Tom came out. Showed me what was wrong. Gave me a price and my car was ready within 3hrs
By anonymous | 8/21/2020
It was a very pleasant experience they took me in right on time and it didnt take long to finish his prices were great will certainly go back again
By Lynda S. | 1/24/2024
They are honest about what work needs to be done and don't recommend any work that isn't necessary. They have always been very helpful and friendly.
By Brittni R. | 7/16/2020
Tom and his staff have always been great every time I have gone to this location. I will continue to go here and I always talk about how the service is great.
By Nely | 1/23/2024
Wow, I can't say enough good things about my experience with Midas in Pasadena! I recently had a flat tire that was unfortunately unrepairable so I needed to purchase a new set of tires (I was definitely due). From the moment I walked into their shop, I was greeted with friendly and professional staff who were ready to assist me. The team at Midas quickly assessed the situation and provided me with a clear explanation of the issue and the available options. They took the time to answer all of my questions and made sure I felt comfortable with the decision I was making. I truly appreciated their attention to detail and commitment to ensuring my safety on the road. The service I received at Midas was top-notch. Tom was knowledgeable, skilled, and genuinely cared about providing the best solution for me. The entire process was seamless, and I was back on the road in no time. I highly recommend Midas to anyone in need of tire services or any other automotive needs. Their professionalism, expertise, and exceptional customer service set them apart from the rest. Thank you, Midas, for going above and beyond to take care of my needs!
By Bill R. | 7/16/2020
My experience was top notch. Got the Jeep to them in the late afternoon and they were able to look at it and get it repaired quickly. Great friendly knowledgeable service!
By Brittney W | 1/22/2024
Tom is always amazing he gives you every possible detail even lets you come look at the problem if need be I never leave second guessing if I got scam or if my price was to high , his entire team is welcoming very educated and does an amazing job .