By Mike P. | 2/23/2022
"Work to be done was identified, estimate provided and work completed in a timely fashion. Great customer service I would highly recommend Midas on West Street. "
By Michael K. | 9/3/2024
Great customer service with Tech at the counter
By Jessica J. | 1/27/2022
"Brought my vehicle in for an oil change, as well as a tire rotation and alignment. I was scheduled in for a two hour slot, which they finished early. The gentleman behind the counter was extremely friendly and made it a great visit. "
By Zach F. | 8/1/2024
Jimmy was super helpful. He listened to what was going on, told me what they needed to do and gave me the price up front. He called me and kept me up to date on my car. Excellent customer service.
By Carolyn B. | 8/23/2021
"I completely trust the mechanics at the West St, Midas! They have taken great care of my past 2 Civics and have kept them running strong. Because I know Civics so well (on my 6th) I usually go in and tell them what I ""think"" the problem is. They have al"
By rodavici | 7/11/2024
Great service
By Alex O. | 2/18/2021
Jerry is ALWAYS there and ALWAYS takes care of my car. So very very polite and professional.
By Pat | 7/9/2024
Customer service is phenomenal. And work is done quickly and on point
By Kevin B. | 2/13/2021
"I HIGHLY RECOMMEND them. I trust their honesty and professional skills. I own multiple older vehicles and do most of the repairs myself. However, there are times I need a mechanic. The several repairs I had done at this shop were done professionally and "
By VirginiaB | 7/6/2024
As always, very friendly & professional
By anonymous | 1/27/2021
Excellent service as usual
By Kevin B. | 6/15/2024
They were able to schedule me quickly. Provided a clear solution to the problem with an exact cost. Did the work faster than expected. Car AC is cold and it is VERY hot.
By anonymous | 1/2/2021
I love the Annapolis location! I was in and out in 30 minutes. They were quick and professional. My car runs smooth, almost brand new. I have no complaints.
By Zach F. | 6/5/2024
The guys were friendly and helpful. I got in and out very quickly.
By anonymous | 12/1/2020
Professional Service they knew exactly what they were doing they called and kept me updated on what my vehicle needed
By Helen B. | 5/15/2024
I had an emergency with my tires & Midas ordered new ones within a day & car was ready in just a short time.
By Melvin C. | 10/16/2020
U guys did an awesome job on my car very satisfied
By KR | 5/13/2024
I had the muffler and pipe assembly installed 2 yrs ago at a Midas in MA. There was no warranty attached to that repair work. Jimmy called that shop and headquarters to get the parts replaced for me. I paid labor only. I appreciated the substantial savings.
By Dan M. | 9/30/2020
It was great and HONEST service. I?m a customer for good
By RMBinMD | 5/9/2024
Service accomplished quickly and at an affordable price. Manager did not recommend unnecessary services.