By Myles | 3/11/2020
Fast.
By Michael VDH | 5/25/2024
Justin Journey is awesome. I needed both rims and tires, and I only had a certain amount of funds to spend. Justin found me both items at a cost within my budget. I have been buying tires from Justin for over 10 years and Justin has always provided excellent service to me. He is why I buy from Big O tires.
By Murphy | 3/9/2020
Very professional and excellent services.
By MommaJ | 5/24/2024
They were polite and professional, and honestly, they didn't try to tell me I needed something I don't need!
By anonymous | 3/6/2020
Great service! Friendly team. Quick turn around.
By Courtney | 5/24/2024
They kept me updated at all times and gave me fantastic customer service. The service was easy to schedule and the work was done quickly.
By Angela | 3/5/2020
I was greeted by name and treated like an honored guest. I needed several services, and they were completed quickly and professionally. I highly recommend Big O Tires!
By Coyote_50 | 5/20/2024
This is only my second time with this shop and each time the service writers and desk staff were super nice and friendly. Also, y’all keep a very clean shop which is a big one for me.
By Mary | 2/28/2020
I have been going here for years. Justin Journey has outstanding knowledge and customer service skills. A few years ago, he transferred to the Yellowstone store. Even though it was well out of my way, I took my car to his location and was thrilled when he came back to Lincolnway. I have referred several friends to him as well. Give him a try, you won't be disappointed.
By Deb S | 5/20/2024
They are always friendly, efficient and fair.
By Richard | 2/27/2020
The staff has always been amazing. This is out third set of tires this year and we have never been disappointed with the service from the staff
By Lynn | 5/18/2024
They are friendly and knowledgeable and polite. The young man chase held the door opened for me this morning. We Have been going to this location for 3 years. They are a pleasure to work with. Always deal with Justin
By Doug | 2/24/2020
Great team of employees asking care of every customer that walked in.
By Jay N | 5/18/2024
They immediately replaced a non-fixable warranted tire well under the estimated completion time.
By Bryan | 2/19/2020
Justin j is amazing took care of all details promised. All ways ask for Justin, no surprises
By Cg316 | 5/16/2024
T real was very nice and helpful. Great guy
By anonymous | 2/13/2020
The guys at big o came through as always! In town from out of state Justin and the guys got me taken care of quickly and affordably! Had a vibration in my 19 Volkswagen. They ordered some hub centric rings for the aftermarket wheels i had installed in kansas and got the wheels rebalanced. No more vibration!! That always get me taken care of, that
By Robert B | 5/9/2024
Leo Martinez, the Big O advisor, was very helpful and kept me appraised on the progress and options available.
By Halee | 2/3/2020
Expeditious service, fair prices, with no attempt to up sell me on anything, which was greatly appreciated.
By Anonymous | 4/30/2024
Manager was exceptionally helpful.