Midas

258 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

7818 Metcalf,
Overland Park, KS 66204

Cristi T.

By Cristi T. | 3/22/2022

"This would be a ZERO star review if it wasn't for Mike! He happened to be filling in for Louis when I called (for the fifth or sixth time) trying to get an answer about Midas paying for repairs for some damage one of the mechanics at this shop did to my car. Someone there put two deep punctures in my leather seat, which was just one of the many issues I had with this location. Louis started off nice enough, but when there were issues with the work they did, all that changed. I had an appointment to get one of the issues from the original work looked at, left work early to make the appointment, and when I walked in the door, Louis told me I might as well leave because 'we don't have time for you today'. If he had called me when he first realized that, I would've been okay with that. Instead, he let me leave work early and drive the 20 miles just to tell me to go away. It took four additional visits and several more hours of time to correct that main issue, which he said was a bad

DH

By DH | 5/24/2024

Louis specifically was very helpful and kind. He explained everything clearly and gave me several options for how to proceed. Everything was done in a timely manner at a reasonable price.

Warren J.

By Warren J. | 1/31/2022

My auto service was both expert and friendly. I would recommend your service without hesitation.

Marisol H

By Marisol H | 5/21/2024

I was able to get answers and knowledge on vehicle maintenance. Very professional, felt secured that my vehicle was taken care of.

Michael H.

By Michael H. | 1/21/2022

Absolutely great customer service and fast turnaround on replacing the brakes on my Ford Fusion.

Anonymous

By Anonymous | 5/20/2024

Very good customer service Timely notifications Provided storage for my vehicle

Liz G.

By Liz G. | 1/13/2022

The service was efficient and positive. They called to let me know some additional services were needed but were understanding and not pushy when I advised that we would wait to complete the additional items.

Jordan H

By Jordan H | 5/15/2024

I greatly appreciated that the staff were friendly and kept consistent communication throughout the process. I also appreciated that I was sent text updates on the status of the work being done as well as the inspection. I was additionally given a detailed explanation of how to navigate the inspection results. Overall the process was a great experience and definitely has me wanting to come back in the future!

Tom Z.

By Tom Z. | 1/12/2022

Thank you for a quick and efficient job.

Anonymous

By Anonymous | 5/14/2024

Louis was great!!! Overall service was great but didn't put air in tires and forgot to reset my oil gauge. Pam

Jenn K.

By Jenn K. | 12/27/2021

"Been going to this Midas for years. Wonderful and genuine service, fair prices, and they stick by their work. Absolutely would recommend Louis and this Midas for any of your auto needs. "

Steve J.

By Steve J. | 5/13/2024

All I really needed was the installation of a previously purchased exhaust pipe. The associates understood and didn’t try to hard sell me on additional work. That alone will positively influence my desire to return if I need additional work on my 1997 Jeep Wrangler.

Scott C.

By Scott C. | 11/17/2021

"Great service, really explained whatwas needed, and why. Fair price."

Nana

By Nana | 5/4/2024

Workers were knowledgeable, professional and thorough

Tom C.

By Tom C. | 11/10/2021

Work was done in a very timely manner. The manager was very friendly and helpful

Eric S

By Eric S | 4/27/2024

I brought my car in on Saturday when they were busy. They informed me that it may be Monday before they could get to my car. Not only did they look at it on Saturday, but they completed the issues with the car.

Micheal N.

By Micheal N. | 11/7/2021

Excellent staff and service!

J

By J | 4/25/2024

Louis was friendly. He was straight forward and a clear communicator. He answered my questions and I felt confident leaving my car with him. I will 100% return.

Taylor B.

By Taylor B. | 11/6/2021

The service provided at this Midas was excellent. I would like to say I?m more than pleased with the work done by Peter Arnold. I would highly recommend him to anyone needing major repairs down to routine maintenance on their vehicles.

Jeremiah H

By Jeremiah H | 4/12/2024

I was told and shown how much the work would be and why it was that price. Also fast quality work was done.