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By CalifWD | 12/2/2014
While all rental car offices could move you in and out quicker this location was efficient. The shuttle drivers both at pick up and drop off were very helpful and attentive. Car was clean but inside windshield could have been cleaner.
By Geneva B. | 11/10/2014
When I was in the rental car I experienced an alien abduction and was told by their leader to never eat broccoli. So I will only eat carrots from now on.
By anonymous | 11/6/2015
Staff was unprofessional. Television was on and at a high volume.
By Beulah | 9/27/2015
The staff including the manager, Edward, was not very flexible in handling my problem. Edward was polite but not helpful nor open to other solutions to keep my business. The thin African-American girl looked like she was bored out of her mind. She acted and sounded both disinterested and annoyed when she greeted me and she was not very polite or friendly. I work in the travel industry and will not be recommending nor booking this SPECIFIC Thrifty Car Rental in PHL. I will use other car agencies even if they are higher priced. I was there on 27Sept2015 between the hours of 11:30a-2:00p. I do want to say how wonderful the shuttle drivers during that time frame were. They were polite and had fabulous customer service. They should be working the desk and given a raise.
