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By Boke | 4/14/2023
Bill is back and the people working there are way better
By SkiPro | 4/11/2023
Have scheduling to make appointments so we can wait at “Big O” instead of leaving the car and returning later.
By Marc T | 4/10/2023
Good communication and efficient processing
By Kim DW | 4/6/2023
The staff was really nice and the experience went well though I didn't know until now when retrieving the info required for the first answers, that no alignment of my new tires happened. I wish I'd known that wasn't part of the deal or that I needed to request alignment. However, the store is nice, clean and has a great assortment of snacks in the vending machine, coffee, sodas, etc. and the bathroom was nice and clean and smelled good.
By Paul B. | 4/1/2023
Not a very complicated service---but personnel were friendly and efficient. They even took the time to figure out why I had not been receiving Big-O-Tire offers in the mail ---turned out that on my last visit someone had entered the wrong e-mail address (paul.breer@gmail.com instead of paul.breer1930@gmail.com). Was real nice of him to bother to do this ----and I appreciate the help.
By Ian | 3/30/2023
About 12 years ago my wife was told by one of Big O mechanics that her car needed all new breaks. Didn’t have you do anything and had a second opinion and didn’t need breaks. The noise coming from the breaks was a stone caught. Last week you checked out my breaks and came back saying breaks are good. Thank you you have won me back as a customer. Will be coming in the spring for new summer tires for my van. Thanks Ian Long
By CW | 3/29/2023
I drove in from Utah. When I got here, I heard something that didn’t sound right. It was my brakes. They were able to diagnose quickly and have made my car safe to drive home. The cost was about twice what the dealership was but the dealership is also 2 hours away.
By DCV | 3/27/2023
2 friends expressed extreme satisfaction with their past service/experience. I had a significant need to get a tire changed; thought I would give Big O a try; EXTREMELY SATISFIED
By AV | 3/23/2023
Balanced the tires and our rep pulled all the weights off instead of counter weighting!!
By DL | 3/21/2023
The manager at Bio O tires was thorough, very professional and gave us great service. He went so far as to come back to work, we found out later he was in the shower, after having left for the day, to answer our questions. That was above and beyond guest service!
