Big O Tires

very friendly staff

Mr. Tim Gauden served me, a drop in flat tire repair, in professionalism and excellence. He was cheerful and most knowledgeable. The repair took less time than anticipated and the service was a 10 out of 10. I love Big O Tires and always recommend them. I have had consistent excellent service from Grand Junction to Colorado Springs, CO, and am sold on their professional and excellent service. Thank you for having strong policies that customers matter and your ability to hire most worthy people to support your policies.

They got my tire from another location the same day. Fast service.

I had an appointment for 9am and my car was not taken into the bay until 9:45am. Once in the team did a great job and talked with me about all recommended maintenance.

I wasn't not satisfied. Quick simple. Wait was longer but there were several people before so out of store control who shows up

only complaint is they didn't shut my hood all the way, so when traveling I realized it later

not dissatisfied, just took a bit longer than expected with the minimal amount of customers that were in the shop. Not a big problem.

Well, if I had known that they would automatically take the tires off to check the brakes then I’d would’ve requested that they rotate the tires. Now I have to schedule an appointment for that!

only issue was they told me my oil was 2 qts low, even though my light wasn't on and I took it straight to Jiffy lube they said it was only 1/2 qt low. So now I question the honesty of that.

The appointment cost me a lot of money. I attempted to schedule online, but received no feedback on if it was scheduled or not, so I ended up having to call and ask about the appointment. The office smelled heavily of cigarette smoke. It made me very uncomfortable.