Dreams - Bristol Cribbs Causeway

I was satisfied, just thought the price was quite steep

The amount of time for it to be delivered was longer than expected and longer than other companies we visited, also no price match or similar was offered as when we visited furniture village and bensons we were offered free tempur pillows and mattress protectors

I was very satisfied with the help & knowledge of your colleague. But how can I give an accurate response on the product when I need to try it first. In 30 days when the product has been tried & tested then I can give you my verdict. Until then some answers to some of the questions you ask may not meet the required score.

one of the beds out of stock and informed it could take up to 6 weeks. Unhappy about being charged for assembling the beds and for taking the old beds away. it should be included in the price. With the amount spent thought a free token should be offered ie: pillow/duvet. The service in the shop was very good and informative

I was very happy with the cribs causeway branch but before I went there I went to the bridlington branch and one of the sales men was rude to pushy and told me items were not available for delivery so I decided to leave the store because of his attitude

There’s always room for improvement. I found that the sales team who gave me a pillow to use for the demos chose the most expensive pillow available. Which obviously led me to feel I should by the pillows. At £80 each, that adds up. It could of been given as an extra or even along side a standard pillow so I could see the difference. It was just a bit sales gimmicky.

Products are very good, but some seemed very expensive for a single bed.

Only one staff member working. She was utterly amazing serving 3 couples at once but could not give the help she wanted to each couple.

Item we wanted is going to take far to long before delivery, especially as we only require a bed frame.

It would be much easier if the mattress and bed didn’t have to be delivered at the same time. When mattresses take a while to be made and delivered