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By DamienC | 5/20/2017
When compared to other stores we visited before purchasing from Dreams, the staff were neither as engaging or as informative.
By Amberli | 5/17/2017
We appreciated the simple colour system layout to reduce overwhelm and work out our needs by process of elimination. We were pleased with the short time for delivery and the willingness for staff to work round our to be confirmed moving in dates and time. Would have liked more exciting headboard options and 1.5 drawers in smaller bed and quality of some beds didn't look so good - as if it wouldn't be long before they started falling apart. Penny was helpful encouraging us to lie on beds to try.
By Jean H | 5/16/2017
I was very pleased with the customer service. I merely hold from the highly satisfied comment until I have the purchase delivered.
By Neil l | 5/1/2017
There is always room for improvement
By Thorne | 4/29/2017
Felt I was trying to be sold too many add on products but the lady was lovely
By Harriet | 4/29/2017
I would never give a highly satisfied on anything.
By HC | 4/28/2017
I was the only person in the store and although the sales assistant was pleasant, there was, I feel, a slightly rushed feel to my experience.
By Nat | 4/15/2017
The experience was great and we found the bed in the end but the more popular frames are stored upstairs in this store so took a while to find what we were looking for.
By Mrs N | 4/15/2017
Assistant had to confirm with colleague about packaging of product. Assembly & packaging instructions on the Internet were different & could have left us cancelling the order.
By Bristol16 | 4/1/2017
We called in to the store December 2016 nobody greeted us and no help was offered whilst we were in the store this was explained to the assistant serving us on Saturday he did apologise but made no other attempt to give reason why other then they were busy -which they were not as far as we could see
