By Jo N | 11/12/2017
We we're assisted by Zoe who was very knowledgeable, we went to another couple of bed suppliers and did not receive such good service so returned to the Chippenham store the following day to place our order. This day we were assisted by Charles again who was very knowledgeable and helpful
By Phil r | 11/11/2017
Very polite and knowledgeable staff Good choice and information received
By margaretl | 11/10/2017
It is not often nowadays that you get the sort of service I received on Friday when I visited the Dreams Store in Chippenham. I did not believe it still existed. The store was clean and bright, Keiron, the salesman who served me, was polite, witty and friendly. There was no pressure on me to buy, he simply pointed out the items in stock within my budget. Credit where credit is due the experience was a pleasant one and one that I had not come across before. Congratulations on a super store and super staff.
By Jim C | 11/8/2017
The staff member Kieran was very helpful and friendly. He took all the time we needed without rushing us despite the fact that the shop was just about to close. We found the perfect product for us
By Dave F | 11/7/2017
Friendly and knowledgeable staff and good products.
By Gary P | 11/5/2017
On arriving at the store we were greeted By John who explained the store set up, he asked if were looking for a bed and or mattress, we explained that we were looking for both. He talked us through the process and color schemes and what they meant, which was most helpful. We were then able to start our process of buying a new bed, once we had agreed on a mattress with the expert advice and guidance from Charles were then able to relax with a cup of tea and choose a bed frame. Charles talked us through our options and also advised that we could change the design and fabric on a number of beds that we were interested in, which we were not aware of beforehand. The assistance of both John and Charles was invaluable and made for a very pleasurable and stress free shopping experience. I would not hesitate to come back to this store despite not living locally purely because of the great and friendly service we received from John and Charles.
By K E | 10/29/2017
We received a welcome by Kieran, but were not interupted, which was nice. Once we were ready Kieran instantly gave us all the key information we required, it was a pleasant visit from the minuite we walked in to the minuite we left. We also got exactly what we wanted to fit our budget. Thankyou
By Glyn R | 10/28/2017
Good range od mattresses on display - sale on so the prices were even more reasonable than usual - very helpful and freindly service (and not pushy!)- made spending money almosr a pleasure!
By B smith | 10/27/2017
Charles at your chippenham store was very professional, friendly and helpful. He gave me lots of information about the mattresses and the manufacturer I was looking at.
By JackG | 10/26/2017
Store manager was very helpful and knowledgable.