Dreams - Chippenham

Charles at Chippenham greeted us, gave us an overview of where things were in the store and allowed us time to browse before coming back to check on us and give us further guidance. He was very knowledgeable about the products.

We were impressed with a service and a knowledge of the products. Jon was very attentive and answer all our questions for example he explained differences between mattresses so we could pick the right one for us. Only downside is a lead time on the products 6 weeks.

Charles was very helpful, knowledgeable and friendly. Told us everything ww needed to knoe and more.. great sleeping tips for the both of us

The staff were very helpful and friendly, also very patient in helping my 90 year old mum to buy a bed

I visited your store to buy a new mattress for my 7yr old grandson. Your sales assistant CHARLES was really lovely in the way he related to Theo and helped him choose what he wanted and was very respectful of a shy little boys needs. I would not only recommend Dreams but also Charles. The delivery time I wanted was organised and I felt that my needs were important and my schedule was important. I haven't actually had my delivery yet but do feel confident that all will go well.

The salesman,Charles, is highly knowledgable about this product without putting us under any pressure.

Our assistant was extremely helpful in identifying our needs and advising us accordingly, which helped us to make a quick desision. The range of products and helped us to select exactly what we wanted. Parking was easy and service was swift.

Excellent staff knowledge and advice. :)

Kieran was knowledgable about the different types of mattress available and the whole process was very useful for helping me decide which type of mattress I wanted. He wasn't too pushy, but very helpful. I'm very pleased with my combi mattress, which has alleviated some of the shoulder pain I was experiencing with my old mattress.

Charles was our sales assistant when we visited. He was super! He was extremely knowledgeable about the products, he helped us to choose a mattress that suited us and not the most expensive! He was patient, gave us time to look around and was always there to help when we needed. He was very friendly and personable and looked after us so well. He also looked after our 2 year old daughter who was extremely pleased to get a balloon! His boss Jon was also very friendly. Overall a very relaxed and pleasant shopping experience. If only all shops were like this!