Dreams - Chippenham

Charles was very good, knew his stuff and was very nice to deal with

Never pushed or pressured into buying something more expensive. Told.them what i wanted and was sorted straight awau.

I had very little time, and Jon gave me everything I needed to make a quick decision (and the processes the order quickly too). Impressed - thanks Jon!

the assistant listened to all our needs and gave us loads of info on the different products avaiable

Charles spent considerable time with us, checking our needs and our opinion. He also allowed us personal time to discuss in private. There was no pressure to buy, only to find the right product at the right price, not necessarily the most expensive we could have afforded

I was seen straight away and was given very good advice as to the most suitable bed for my arthritic condition at a price to suit my pocket! The whole process took less than an hour.

The staff were very attentive and listened to my requirements. They didn't try and force me to buy something I didn't want

The member of staff who served us was very helpful and tolerant of our small children and their needs. He gave us time to think and was not pushing us into a decision.

Charles was very professional and made us feel at ease and helped us choose the right product with confidence

We last bought a mattress from your high Wycombe store 10 years ago. In 2017, Your colleague Kieran at Chippenham store, quickly identified the best fit replacement for us and then gave us the other options that innovation has created in the intervening years. We were given pillows closest to ours at home, led through memory foam topped, integrated, tempur and pocket spring options. Kieran helped us to identify our top 2, and then to explore the "upgrade" option from our current mattress. We were also offered drinks and I was allowed to use the staff facilities, which, as a new mum to a 3 week old daughter, was much appreciated.