Dreams - Chippenham

We were allowed to browse without interuption, and when we asked for advice the salesman Charles was excellent asking us how we slept , different matrasses for weight comfort, firmness ,quality, without pushing us for the more expensive ones his knowledge was excellent, he was courtious, polite at all times and generally very honest which we found to be honest great service, and basically made us buy a top of the range mattress, the general manager was also excellent, the best customer service shopping experience we both have ever experienced and a credit to dreams.

What can I say about the Chippenham Store and team! Fabulous, friendly and excellent at what they do. Kieran made the whole mattress buying easy and we got what we wanted with no hassle. Chippenham should get 10 out of 10 no wait 11 out of 10.

Greeted with a smile, politenness and product knowledge. Charles was there to assist and to give us time to wonder alone and see the products. Honestly, one of the greatest customer service.

We were greeted by Charles who was professional but also friendly. He gave us all the information we asked for and helped us with any questions we had. A credit to your company.

Jonathan the salesmen was friendly, helpful without being pushy and knew all about the products in the store. He was efficient when placing the order and ensured we had all the information we needed. Offered support when we were confused about what we were actually looking for in a new mattress.

friendly knowledgeable staff,Jonathan. Gave options and alternatives

I was dealt with politely and not rushed and taken around displays no sales pressure was applied. When I made a return visit I was given some printed quotes for various items I was considering. When I returned to place my order it was done quickly and terms and conditions explained to me.

Charles is a credit to your company because he gave us time to decide on our own but was there when we needed him - he informed us about the product and price - he also told us about other products when we inquired - he was perfect in every way and I would highly recommend him.

Charles was friendly and knowledgeable but pushy

Good, polite and helpful staff. Gave good advice and helped me find a product and deal that suited my needs.