Dreams - Chippenham

We were the only customers at the time so received the full attention of the sales staff. Also present was a representative from the company which made the bed we choose so we got a lot of useful extra information about the product and company. We were planning to visit a rival located in the same park but did not need to as we were highly satisfied with the products and sevice at Dreams.

Jonathan was very helpful, honest and quick to setup my finance for the bed! I was and still am experiencing back problems so he helped me find the most suitable mattress for giving my back as much support as possible. Really satisfied with my purchase!

I'd bought a Flaxby bed recently and needed a guest bed which I'd asked salesman to show me and so I had the details when ready and ordered on phone. Your customer service and products are excellent and it's on a par with shopping at JL

Very helpful sfaff member

great value for your money & the assistant jon was very kind & helpfull as we were on a tight budget. Would go back again in the future.

I wasn't even looking to buy a bed but wondered in while waiting for my partner to pick me up. As i went in i seen this bed and it stuck out due to size colour and the tv. When my partner arrived i had to get her in to have a look after i had spoken to Shane. We told Shane we would come back as we had to pick the kids up, but on the way to the car my partner said "you go back and get it and i'll get the kids". So I returned within minutes, was offered a coffee whilst we went through the paperwork and the deal was done. Excellent service throughout !!!

satisfield with all the information given assistant very helful

The advisor took time to understand our needs, including price constraints, before even suggesting items to view. He was engaging, talked to the entire family and made us all feel involved in the discussion. We therefore left knowing we had purchased the right product and that the advisor was on our side, not trying to make a sale. Great empathy, no pressure, it was all about doing the right thing for us.

I was approached on entering the store and given assistance as to my needs and product. I was then left to make up my mind and was assisted in my purchase and delivery.

The Salesman 'Jonathan' was very helpful. He greeted us on our entry into the store and showed us the mattresses and informed us of the different types you could get etc. He was very friendly and helpful and we felt under no pressure to purchase