By Nigel R | 10/10/2015
We were met by Shane, who showed/demonstrated the full range of mattresses that met our criteria. We tried many mattresses until we found the one for us, nothing was too much trouble, we went around the store, returning to some for a second trial. Having decided the mattress for us, Shane processed the order and found a quick, suitable delivery date, excellent. We were also made a cup of tea, which was greatly appreciated. All in all a great shopping experience.
By Sue M | 10/2/2015
The colleague who attended to me could not have been friendlier and more efficient. The choice of goods in store was excellent. I was very happy with the service and my purchase.
By Sheila D | 9/28/2015
2nd Bed from dreams chippenham, As always made the whole thing easy and simple. Thanks for the Coffee whilst we went through all the options.
By Gordon S | 9/26/2015
Nothing was too much trouble. the assistant was very conversant with the product. We were not rushed to purchase a bed. Altogether very pleased with the outcome and will certainly be going there again.
By dh | 9/20/2015
sales assistant really helpful and understanding to our needs. big thanks to troy at chippenham.
By Mary Smith | 9/18/2015
both staff very helpful
By Dale H | 9/1/2015
Shane was fantastic be took time to understand out needs and was excellent all round.
By elizabeth.L | 8/29/2015
the staff were informative and helpful i did not feel pressured to buy, which really puts me off spending my money and i usually do not go back to that kind of store/shop.
By PHIL S | 8/29/2015
UPON OUR VISIT THE SALES ASSISTANT WENT OUT OF HIS WAY TO EXPLAIN ALL THE PRO'S AND CON'S WITH THE ITEMS AND LET US SEE AND FEEL ALL THE AVAILABLE OPTIONS TOO US, NOTHING WAS TOO MUCH TROUBLE AND HE MADE OUR SHOPPING EXPERIENCE A REAL PLEASURE.
By Holly W | 8/28/2015
I'm currently 36 weeks pregnant and went in looking for an average priced mattress which would support my back and be of good quality. I had an idea of firm, or medium, as I prefer more support. When my husband and I arrived in the Chippenham store, we were greeted by Troy a very friendly salesman who asked if we needed any assistance after I had tried out one of the first Firm mattresses I had found. I told him what I was looking for and we went through the main options which would be suitable for us - many more than I had expected. Previously I had always had Spring mattresses, but Troy soon introduced us to the delight of the combi mattress range, using spring as the base and then an amazingly supportive yet soft gel layer on top. We also tried out the memory foam combi mattresses, which I didn't like as much. We ended up choosing the Rapport Acti K Mattress, which felt incredible! Troy had great product knowledge and without being pushy suggested we tried new pillows to go with our bed, which I'm so pleased he did! We're so excited to try our new bed when it arrives, especially knowing that we have the reassurance of the "Comfort Exchange" guarantee. Thank you Dreams!