Dreams - Chippenham

The salesman was very helpful and kindly accommodated our needs with regards to the product. Many thanks

Shane,the store manager was extremely pleasant and very helpful.we had an enjoyable experience and had a good laugh together.We would recommend people to go to this store because of Shane's quality of knowledge and service.

Hi Wayne, Shuan, no Shane was very friendly, professional and we couldn't get his name right. It was abit of an experiance but everything turned out in the end. I cannot wait for the bed to arrive, not long. Our daughter bought her first bed from you guys afew weeks ago and is over the moon. We will pass the word around.

Very friendly, helpful staff. Gave enough space to peruse the store whilst being readily available to advise on products. At time of ordering no pressure was exerted in an attempt to cajole me into purchasing products or services I didn't need I.e. home assembly.

Recognised us earlier. Knew the customer and our needs. As soon as we returned later in the day he was already attentive and knew what we were looking for.

Shane was very friendly and gave us as much time as we needed to make up our mind and answered all our questions.

We had the store manager serve us and he shown us a wide variety of mattresses, of all prices. He made us feel comfortable trying the mattresses and offered us pillows similar to the ones we use at home. He was very patient while we were deciding what mattress we'd like. He also explained the different payment methods we could use in simple, but understandable detail :)

Extremely friendly efficient service from both members of staff working at the store. After choosing the product we wanted i had to return later to pay as we were in a hurry and had to go to the vets. When I returned at lunch the assistant had made sure all my requirements had been passed on to the other assistant and they were quickly able to process my order.

Shane Chippenham Branch was very helpful, informative . Allowed me time to make decision. Would definitely return.

Well I was unsure to go to dreams but boy im glad I did! Your colleague made me very welcome, was a very friendly, humorous man. I was so indecisive on what mattress we went around everyone about 3 times before I found the one I wanted and he helped in every way he could and explained everything so well for me. This was the first bed I have ever bought personally and was so happy with the choices and costumer care, the deals you have on are amazing! I have recommended to 3 family members and all of my friends and 4 of them are going in this week to purchase as they were shocked by what I was telling them about the offers and care that was given. Please do keep up the great work its so great. you made my experience of buying my first bed very lovely and fun :) And this competition is also very exciting!! Emily