Dreams - Chippenham

1593 ratings
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Location

Hathaway Retail Park,
Chippenham, SN15 1JG

Phil

By Phil | 5/6/2021

The staff in the store were very helpful and patient. We had a very tight space for the bed so we had to look at construction in detail. The bed we wanted was discontinued but we were offered the display item at a very good discount. When we went to dismantle and remove it from the store the staff were very accomodating and spent some time advising us on mattresses (it was a bunk bed). Help was available to take these to the car.

Michelle

By Michelle | 5/4/2021

Kieran had great knowledge and understood what I wanted. He was very friendly, honest and open as was Manager John. They are a credit to your company. Thank you Kieran and John.

Nat B

By Nat B | 5/3/2021

Plenty of space to social distance and extremely friendly and helpful staff. The bed we were looking for wasn’t in the show room but we were shown similar options and fabric samples which helped us make our final choice. Setting up payment and delivery was quick and painless. Would highly recommend to friends and family.

AF

By AF | 5/1/2021

Customer service was excellent. Charlie who helped us was very informative and knowledgeable and left us alone to look at the products and we didn't feel at all pressured to make a decision to buy.

Lee m

By Lee m | 5/1/2021

The visit was really pleasant, keiran welcomed us upon arrival, Jonathan the store manager helped us understand all the different product choices available, his knowledge of the items was really helpfull. Will definitely be returning to get my next bed from this store. Thanks guys

Liz O

By Liz O | 4/25/2021

On arriving at the store, the sales assistant, Kieron, made us feel comfortable and explained the Covid safeguards. He was very knowledgeable about the products and helped us to narrow down our choice of mattresses by using in-store technology. His friendly and professional manner made the whole experience very satisfying.

Tiashe

By Tiashe | 4/24/2021

Managed to get exactly what I was looking for. Member of staff then explained the different colours available and helped me to choose the best mattress. Really helpful and friendly.

Jason redding

By Jason redding | 4/24/2021

Chris was amazing in explaining everything, Also there was no pressure in any purchase.

Stephen A

By Stephen A | 4/24/2021

The manager, who's name I have forgot, was extremely helpful, and although we thought we knew exactly what we wanted, with his help we chose a slightly better bed

Jh

By Jh | 4/24/2021

Very professional and friendly staff with friendly knowledge of all products