By CarmenB | 3/23/2020
Last day of opening before coronavirus closed all shops. Charles was careful to maintain social distancing and turned his computer screen so we could see it as he explained everything. He then wiped the card machine with a cleaning wipe before handing it to me to pay. I felt that he was taking good care.
By CarmenB | 3/23/2020
Last day of opening before coronavirus closed all shops. Charles was careful to maintain social distancing and turned his computer screen so we could see it as he explained everything. He then wiped the card machine with a cleaning wipe before handing it to me to pay. I felt that he was taking good care.
By Sue N | 3/18/2020
The assistant, Kieron, who attended us was informative, polite & very helpful, remembering us from a previous visit.
By Sue N | 3/18/2020
The assistant, Kieron, who attended us was informative, polite & very helpful, remembering us from a previous visit.
By Sue N | 3/18/2020
The assistant, Kieron, who attended us was informative, polite & very helpful, remembering us from a previous visit.
By Sue N | 3/18/2020
The assistant, Kieron, who attended us was informative, polite & very helpful, remembering us from a previous visit.
By Spirit the gladiator | 3/18/2020
Hi , I had visited many dreams stores and was not impressed , until I visited my local chippenham store. Charles and John both experienced sales staff were welcoming , interested in me as a customer after walking through the door , knowledgeable and SMILED :) There was an immediate feel of being valued as a customer . At no point did I feel pressured or hurried to make such an important decision around purchasing a bed which would fulfil my needs . Coffee was offered and all products explained / questions answered and fully explained . Wow this store and employees were inspirational, and should lead by example as the dreams FLAGSHIP !!
By Spirit the gladiator | 3/18/2020
Hi , I had visited many dreams stores and was not impressed , until I visited my local chippenham store. Charles and John both experienced sales staff were welcoming , interested in me as a customer after walking through the door , knowledgeable and SMILED :) There was an immediate feel of being valued as a customer . At no point did I feel pressured or hurried to make such an important decision around purchasing a bed which would fulfil my needs . Coffee was offered and all products explained / questions answered and fully explained . Wow this store and employees were inspirational, and should lead by example as the dreams FLAGSHIP !!
By Spirit the gladiator | 3/18/2020
Hi , I had visited many dreams stores and was not impressed , until I visited my local chippenham store. Charles and John both experienced sales staff were welcoming , interested in me as a customer after walking through the door , knowledgeable and SMILED :) There was an immediate feel of being valued as a customer . At no point did I feel pressured or hurried to make such an important decision around purchasing a bed which would fulfil my needs . Coffee was offered and all products explained / questions answered and fully explained . Wow this store and employees were inspirational, and should lead by example as the dreams FLAGSHIP !!
By Spirit the gladiator | 3/18/2020
Hi , I had visited many dreams stores and was not impressed , until I visited my local chippenham store. Charles and John both experienced sales staff were welcoming , interested in me as a customer after walking through the door , knowledgeable and SMILED :) There was an immediate feel of being valued as a customer . At no point did I feel pressured or hurried to make such an important decision around purchasing a bed which would fulfil my needs . Coffee was offered and all products explained / questions answered and fully explained . Wow this store and employees were inspirational, and should lead by example as the dreams FLAGSHIP !!