Dreams - Chippenham

Great attention from sales assistant and showed a genuine interest. He obviously knew his stuff.

The dreams colleague, Rihanna, in the Chippenham store was brilliant. She made sure she gave us all the information needed but never pressured us once. She gave us time to think about the purchase as it was an expensive decision to make and made sure we were given a full price breakdown. The actual products were brilliant and again all information was given to us about all price points to help us make a decision. Rihanna was competent and friendly with excellent product knowledge. Great customer service which made the purchase easy as we knew we had all the correct info and went above and beyond just trying to ‘sell us something’.

The two people working there were very helpful and patient and explained everything well. Nothing was too much trouble. Charlie and the young girl were a credit to dreams and the girl even stayed on after her finishing time to make sure I had what I wanted and helped me out to the car with my purchase. Was offered a drink and Charlie was jolly on our arrival. Very good service indeed

The credit referral company system failed. The salesman (Kieran) monitored it and informed us when it was working. He even stayed on after his shift ended to accommodate us returning, the following day, to the store to make the purchase.

The salesman, Kieran was very patient and helpful all through the process. The environment and treatment was very welcoming. Would definitely go back to the chippenham store should want anything from dreams.

Very friendly staff offered tea and coffee and did the best for are needs

Charles was excellent during both my visits - very helpful and professional in assisting me to find exactly the right bed for me

Very friendly staff and Very helpful. Also had a good sense of humour.

This purchase is probably the best experience I have ever had at a store. The friendliness of the staff and their knowledge absolutely blew me away. I went into the store to look if they had an item I was looking at online and bought something that suited me better. Kieran and his team are an absolute credit to Dreams. I will certainly be buying from them again.

Explained the sleep machine, took us through all the options, did automatically push us to the most expensive. Took us through the types of mattress construction and bases to ensure we could make a informed decision. Tried various pillow to make sure our comfort was right which was very helpful.