Dreams - Chippenham

Excellent service and highly recommend this salesman. Very understanding of our needs and budget. Friendly and welcoming and did not push us into buying extras we did not want. Wanted to help us get the best deal. Very satisfied with our purchase.

The members of staff were helpful, knowledgeable and most welcoming; a team effort was made here and there. The layout of the premises was logical, they were clean and the selection/buying process was unhurried, reassuring and professional.

All the staff made us feel welcome and nothing seemed too much trouble for them. They are professional, knowledgable, helpful and a pleasure to deal with, especially Rhianna and Jon who looked after us so well and helped with taking things out to our car as my husband is disabled. We wish all retail experiences were as good as this, many thanks.

It was brilliant they could not do enough for us. I could not get upstairs to see a bed and they bought a draw down so I could see the colour and they make the best coffee.

Very helpful and made you feel relaxed and offered us coffee as well your colleagues name was Rhianna from the Chippenham branch wiltshire

We were assisted by Charlie and from start to finish he was very knowledgeable about the Sleep Match computer and the mattresses it advised were compatible. Our one hour appointment extended into two hours as he allowed us plenty of time to “road test” the mattresses to find one we were most happy with. He was methodical on the prices and the payment schemes on offer. We never felt “pushed” into buying something we didn’t want. Overall we were extremely happy with the great customer service we received and would definitely recommend this store and it’s staff.

The customer service was above and beyond, extremely knowledgeable about products, made to feel extremely welcome and comfortable within the store. Offered tea and coffee, enjoyed using the sleep analysis bed, would highly recommend using this store.

Extremely knowledgeable staff. Too time to explain everything we needed with regard to purchasing a mattress/bed. I would say went above and beyond explanations of how beds etc work and even to how a pillow makes so much difference, possibly helping with snoring! Very friendly, made coffee, had a laugh and a joke, nothing was too much trouble. There was a problem with the computer system when placing and completing the order but this was/is being dealt with very well.

We were not hounded by any of the staff.They explained what the various wall charts were about and then pointed us to what mattresses suited us.

My wife and I were most impressed with the staff in the Chippenham store. They were most instructive about their products and listened most carefully regarding our specific requirements.