Dreams - Chippenham

Both the manager and his assistant were very helpful throughout, leaving us to take our time when this was apparent and then offering help and assistance when necessary.

I have always been made welcome in the Chippenham store by first rate staff confident that they are advising on first rate products.

Kieran was highly knowledge and non pushy which was important to us. He listened to what we wanted and provided excellent service. The store was clean and tidy and facilities were very good. The product choice was good and the extras we wanted such as mattress protector, pillows and duvet were all available. We even got a great deal on the products so left very happy.

Prices were competitive and staff listened to our requirements and succeeded to provide us with the product that we wanted at a delivery date that was convenient to us. It was also good to have the disposal service available. I was also pleased that Dreams supported the Defence Discount Services scheme.

Kieron was courteous and professional. He had great knowledge and empathy and took the time to entertain our 5yr old. He wasn’t pushy but covered all of the options and tried to offer/find us the best solution. Other staff members were equally polite.

Jon was great at the chippenham store. He dealt with us on two separate occasions and went out of his way to make sure we had all the advice needed before making a decision. We have just bought a new home recently and he was great arranging a delivery suited to us. He was very approachable and very professional not to mention extremely great with our two year old who was not enjoying the bed shopping experience as much as us.

Very helpful, friendly staff. Very knowledgeable. Spent lots of time helping us to choose, but also gave us our own space for a while . Good range of options.

Charles the salesman was very friendly and helped me and my wife out with everything we asked showed us everything and was very knowledgeable. He did not push us or pressure us into buying anything we didn't want either.

Friendly staff. New Bede very comfortable

The whole experience at the Chippenham store was great, my family and I received a warm welcome and were looked after throughout our visit. Charles was very helpful and patient, he was extremely knowledgeable and showed us around the suitable beds for me and my wife. We tried the sleep master which allowed us to narrow our focus and take our time to choose, we had no pressure to buy throughout our visit, Charles was brilliant a credit to the company. When I returned the next morning, John welcomed me, and very helpful with making our purchase. Overall we had an excellent experience 5stars